Just a heads up, I did a sale with GUNPAL, received the funds to my account just fine. On April 30th, I transferred the money to my checking account. I still don't have it.
I have filed two complaints with them. The first one they came back saying it can take up to 5 business days to get your money. Then I did another after that, and got the reply it can take up to "7days on the very outside". I was told the would initiate a trace to find the money, and have never heard back from them on the trace.
I have done 3 PAYPAL transaction since May 2nd, and all of those have posted already to my checking account.
Just wanted to give everyone a heads up on the kind of experience I'm having with them.
I'm not calling them crooks, but if you need your money fast I would go with Pony Express over GUNPAL.

A 7 day float sounds illegal to me.

Yep, happened to me to. Got the same line of BS from them when I complained.

Sounds like someone got hacked.............dang terrorist!!

couple of guys had issues getting refunds in a timely manner from a deadbeat vendor on calguns few months ago. I don't know if they ever got their money back from GUNPAL.

hmmm...so who IS more anit-gun, gun-pal or pay-pal?

Well, I dont know who the owners are, and anybody can be crooked, but I have done a bunch of deals, weapon related and otherwise and in my experience gun people are better than average folks.

I say definitely give them the benefit of the doubt and time to get it straightened out.


I know it is easy for me to say, as it wasnt my money involved, but I hope everything gets worked out and Gunpal really takes off. So we can tell Paypal to f--- off and handle all out transactions on GP.

I know we are a drop in the bucket, but if we can get all the folks on this board and others to 100% quit PP and use GP instead, not only will PP take a pretty good hit, but GP will become very successful and hopefully that will translate into better service and pricing for all of us.

I am trying to get around to using GP and am going to bite the bullet and set up an account.

Hopefully someone from GP will come along and explain what caused this f--- up and what processes they are putting in place to make sure it doesnt happen again.

If so, lets all make a concerted effort to support them and show PP what kind of $$ they are missing by ostracizing good American gun owners whilst promoting all kinds of crazy ass immoral and anti American garbage.

So, did you guys get your situations resolved or not? I can't tell from your posts. (I've had several flawless transactions with Gunpal, including a return.)

mine came through, it just took 7 days to process it, I wasnt in a hurry so I didnt complain.

Thanks for the heads up, was about to sign up. Hope many of you out there accept good ole money orders.

It appears they had a snafu and are straightening it out. Are you saying you are going to never use them because of that?

Not a very good way to support a pro 2A/RKBA organization. There arent many pro RKBA organizations out there and the ones that are need our support. You shouldnt bail on them publicly, and by doing so, discourage others to do the same and help to see to it that they fail. That is not cool. If this little incident makes you want to tell this pro RKBA business to F off, please do so in a discrete manner that doesnt encourage others to be the same way, my $.02

If its a glitch then they know its costing them business and if they are good people they will fix it right away. If its them Screwing it up and not doing their part to fix it then they wont be in business long anyway. I'd give them the chance to make it right and move on. If they screw you in the deal, let everyone know.

I know that with PayPal, when they say 5 days it's 5 business days and not calendar days. Maybe GunPal is the same.

I for one am going to keep using them, I like their policies and I like that they offer a virtual terminal so you can take credit cards

I am sure that the folks at GP are honest and upstanding, and they'll probably wind up doing something to make it right.

HTH,
fast_dave

Where is Hydro to comment on this one? Unfortunately the above happens fairly often.

Whatever the case is, thank you for a heads up, it is something to be aware of. Hydro, I hear your concern about the treatment of 2A supporting businesses, but the fact of the matter is, snaffu or not, you don't hang up people's money for 2 weeks. This is a bad economy, what if someone sold a $3k firearm to pay a vital bill? Second chance? Thats up to the customers, but all I read on numerous forums are "company X will make this right, no worries, just send them your widget" blah blah, what happened to the concept of quality assurance and getting shit right the first time? No one cares anymore, standards are gone, and people love getting walked on. I get f---ed, I moved along to the next provider, thats the beauty of capitalism, there is always someone willing to take your business and do right. I've found some down right phenominal vendors this way right here on snipershide. I've never wronged someone morally or financially, and never will. As a wise man once told me "Don't f--- someone if you don't want to get f---ed back."

Oohhh Yeah, my rant for the day. Man that felt good. I didn't write that to attack anyone but the bad business. Business is business, and when you're talking money you MUST tread carefully. If I sold off a few invenstments and my bank ate my cheese for 2 weeks before putting it back in my checking, I'd find a new bank....

7 days is bogus. Since they charge a fee, it should be instant. Using money for free for 7 days is just a 2nd fee.

I have had no problems using GunPal and will continue.

screw them...just us a usps money order. if you cant trust a person on this board or similar dont do business with them.

GunPal is now GPal...

HEALDSBURG, CA – May 13, 2010 (For Immediate Release)

GUNPAL, the leader in transaction-neutral online payment processing, is now operating as GPal, Inc. at the website https://www.gpal.net/

In order to appeal to a broader market and offer superior products and services, we are reorganizing under GPal, Inc. Our users will find familiar functionality and feel, secured by our Verisign EV SSL Certificate, the strongest in the world.

Only the name is evolving to better serve our user base and provide a growth path for expansion. All buttons, links and banners will continue to work but will be redirected to gpal.net. Thank you for your support thus far in providing a transaction-neutral payment service.

Sincerely, Ben Cannon
Chairman/CEO
GPal, Inc.


About GPal:
GPal is an online payments and money transfer service that allows you to send money to anyone with an email address in a transaction-neutral environment. GPal has revolutionized the transfer of money in heavily regulated industries and deals with fraud in a unique and very successful way. Accounts at GPal are FDIC insured. The company is expected to expand its offerings internationally in the near future. For more information please visit https://www.gpal.net/ or contact pr@gpal.net

Okay, so you folks did all get your money then? So what are you bitching about?

Look, I understand exactly what it's like to wait for your OWN money. I sold a rental property that we owned outright, and stupidly deposited the cashier's check at my friendly neighborhood Bank of America after closing -- who proceeded to hold on to my money for 2 WEEKS!!!

We're talking about a six-figure dollar amount.

I should have done a wire transfer -- which I bet they still would have sat on -- or cash (which they have the gall to charge you for depositing!).

Just try looking for a phone number at BofA that doesn't get routed to some poor peon in India whose answers all come from a flow-chart terminating in some variation of "I'm very sorry, but..."

So look, all I'm saying is that nowadays you get hold-ups with "traditional" forms of payment processing as well. It seems as if it's endemic to our whole banking industry. Recently, every financial institution seems to want to put a hold on every transaction over $2K, and it's nonsense!

Gunpal lets you get a transaction going immediately, instead of waiting for some dude to mail you a check or MO... It's like Paypal, but it's not run by a bunch of anti's. If you'd done your business some other way, it likely would have taken exactly just as long for you to get your money.

These days, especially because times are tough and banks are erecting obstacles to liquidity, you need to keep a cushion fund.

well, I am the OP and I haven't received funds yet. I could have walked to New Jersey picked up the cash and walked back by now. I shipped a Les Barr based on the funds had been put in my Gpal account. Now I'm still waiting 2 weeks later.

Why change their name if they are so gun friendly. Why take out the GUN part of the name ? Now they sound like GayPal

Anyone ever tried to cash $3500 worth of USPS MOs and be told by the Postmaster that it would take a special funding for that office (3 days) to cover that amount. So that totals 4 days in the mail, 1 trip to the Post office to get started, 3 days for them to get funds, and another trip back to the Post office...
I've even had trouble getting $200-$300 from them and that is going to several different locations and I live in a BIG city.
Banks like to treat them like an outside MO or CC, 3-5 days plus mailing time.


I do hate to wait for My $$$$.

Just a quick note - Ben Cannon, the Chairman/CEO of GunPal, is one of the people personally responsible for bringing ARs and AKs back into California. He has spent many thousands of his own dollars, and countless hours of his own time, on the legal front fighting for our firearm right here in this state. Many of us want our 2A rights, but few of us actually back that up with strong actions. Ben, however, does both.

I know that it sucks waiting for your money, and I do think that it is too long to wait. However, knowing what I know about Ben Cannon, I fully support GunPal and the efforts they've made to provide a service to gun ownners which we previously did not have.

Dealing with the post office for MO's over $1k is a pain in the ass. You have to fill out a money laundering form due to the large amount

not gunpal anylonger ....

Changing their name to "appeal to a broader market and offer superior products and services"?? WTF! I understand it's a business decision, and that's fine if that's what's important to them, money drives the decisions of most people/companies and I have no illusions about that. But as of now, they can't tell me the second amendment and gun rights are their primary concern and reason for starting this company as they can clearly be bought. They changed their name to appeal to those who are not so "gun friendly". Where I come from, that's called selling out, which is little better than gaypal, who at lest has the balls to be upfront about their agenda and stick to it, no matter the monetary cost to them. The same can't be said for "gpal". I won't be supporting them now either.

Im with you man, thats plain old selling out for an extra buck. Screw them.

I wasnt aware that they changed their name. I am trying to make sense of it.

Take the word gun out? In any other instance it would seem like plain old political correctness, you know, the stuff that is destroying the country from within,where all past enemies have failed, we will manage to make it happen ourselves.

But then, in a way it doesnt make sense. It doesnt seem that cowardly and ignorant political correctness would be required, since the main target of your business are gun people, and wont be offended my the word. I guess they are trying to expand their market beyond good, common sense Americans and into the GP. I guess, in that sense, I dont blame them in a way. I mean, it sucks that they have to cow to the PC crowd in this pussified world we now live, but I cant fault them for trying to increase their market share.

They still openly accept funds for gun selling and buying, and that is a far cry better than Gaypal, so I guess I wish them success. Just hate that that is what it takes to appeal to the broader market in America in the 21st century.

I'm glad everyone I deal with will work with old fashion check through mail. Yeah it takes a few days to get the funds and couple more for them to clear but I have never had an issues cashing one or vis versa. I have thought about using gunpal before. However, after reading about peoples issues I feel the way I do it will continue to work for me.

USPS MO is not a big deal like you guys think. Take it to your bank, they can handle it and they keep far more $$ on hand than a USPS branch. I have never had an issue doing it at the bank, and never got any flack or waiting, even for large amounts.

Yeah, cept it was $5k. My bank wouldn't cash em (corporate decision regarding all postal MO) and the PO didn't have the funds, what a fricking hassle that turned out to be. BTW, this was in Kansas City, tho not the main branch.

Some banks may not cash Postal Money Orders, but I've never heard of a bank which would not accept them for deposit, subject to availability rules like any check. Of course, that requires that you have an account at the bank in question.

My bank has no problems with cashing actual U.S. Postal money orders, but they take other kinds of money orders only for deposit because of counterfeiting problems.

Here is a message I received from a member on Glocktalk.

Please keep in touch with me on this and I'll do the same. I'd really like to hear if you get your money! I sold an Ed Brown on GB and a Citori... both paid with the credit card method which businesses can do.... I've done it a few other times for small amounts and the money always got to my bank in 3-4 days at most.... now its over 10 business days.... so more like 12 or 13 days!! I'm fuckin torqued as you can imagaine!! One deal was for $1175 and One for $2520!! Fuck... it'll probably put my tiny gun business OUT of business if I dont get it soon!

This is what Gpal is doing for the gun business.

before some rip gunpal on the net, why doesn't GUNNUT ask ben cannon through the Calguns forum? he's a founder and member of its board. http://www.calguns.net/ his screen name is artherd
if you do, be polite and use a PM.

there are Very good reasons for every step and move the calgun/gpal folks do. some they cant fully talk about at certain times legally. who knows, maybe paypal threatened a lawsuit? most dont have the funds to fight ebay/paypal...just a thought.

i'm a member on the calgun forum,and a happy Gpal user, thats it, but i invite all to check calguns, the calgun foundation (2a rights, legal counsel etc) and gpal.--cam

I believe some of you have the wrong idea here. I have contacted them several times. They have responded twice and even had a live person call me once. I'm not on here flaming right off the bat. I have politely asked for their help. And I was told it takes up to 5 business days. Then I was told it takes 7days on the far out side. They said they were going to put a trace on the funds and get back with me. Now on business day 11, I have no money, and I haven't heard back from them despite two more emails.
I have made my issues known to them. I have given them opportunity to rectify the issue prior to taking this to an open forum. I am an avid gun owner/collector. I support anything that can help the industry. Pro-gun doesn't mean anti customer service. Just because Gpal is offering this service doesn't make them above the law. How does making people go without their money, or making a small gun shop go out of business because they cant get the money that is theirs.
I believe if I was Ben Cannon, I would be contacting my customers and taking care of things before it got to this point.
I'm a member on calguns as well. I will send him a link to what is going on here.

per the suggestion of mauritz45, I have contacted Ben Cannon directly. Lets see if that gets me anywhere.

I knew it was too good to be true. Honeymoon's over for all those who touted Gun Pal or GPAL as the answer. This outfit looks like its doing the Bernie Madov ponzi scheme and it sounds like it about to come crashing down. Bad news for those who have paid in but for whom there is no money to get out.

I'll stick with USPS MO, FTF, and other discrete forms of electronic payment

I was surprised they chose such an audacious name to begin with. Perhaps the strategy was to seed it with hard-core pro-gun members, then choose a "friendlier" name once there was a significant user community. The "other" Gunpal was an outfit called "Gearpay", which went tits-up almost as soon as it opened.

Anyway, the largest transaction I've done on Gunpal was only $500. I hope it works out for you GUN NUT!

Guys,

I thought I'd chime in with my two cents. Up until two weeks ago I've only had flawless transactions with gunpal. That all changed when I tried to buy a barreled action from another Hide member who actually PM'd me with this thread. We had an agreement and I tried to send him the $$ four times over a single weekend. I tried on my home PC and my work PC, tried to re-boot the PC, log in and out of gunpal, etc. I finally gave up and took several screen shots of my failed transactions and sent them to gunpal customer support. That was two weeks ago and I'll I've gotten is a few auto generated e-mails that my claim was being looked into and my business was valued. I'm about a dozen e-mails in and I've opened a second claim to try to generate some dialogue with a real person. Absolutely nothing. So I finally tried to simply withdraw my money out to my checking account that I've got connected to and validated. Again nothing. After the second attempt to withdraw my money I took a screen shot of how much money I currently have in case something happens, and I saw that my ability to withdraw funds had been "disabled". Its been a frustrating last couple of weeks, I've read the posts above about not badmouthing a gun friendly business.....but WTF? If somebody knows how to contact a real person inside gunpal, please PM me. Even if this all has a happy ending and I get my account enabled I will probably never use gunpal again.......

Here is another thread started on Glocktalk by someone else dealing with the same issues.
http://www.glocktalk.com/forums/showthread.php?t=1220775

Just don't cash them all at the same time. The USPS MO's are limited to a thousand dollars. Cash one at a time and if you have multiple PO near you go to more then one. I have never had anyproblems cashing a MO. For a grand.

There is certainly a demand for a company like GPAL, they just need to get their act together before their name takes a serious beating.