They ended up finally reaching out to me about my order, by sending a letter saying they were going to pursue legal action against me for taking money from them. Not being a bank and instead being a customer without the ability to remove money from somebody's accounts, I reached out again to ask them why they wanted to sue me. They never responded. It's been over a year and I haven't heard anything from them.
I ended up getting an HTI from Eurooptic. I'm very disappointed in the quality. For $7,700 I'd have hoped for a good trigger, the rail to be on straight, and the bipod picatinny to be in spec. Too much to hope for.
Well, I hope they figure out their phone system and email, which must both be down for over a year now. And that they develop a quality control department so they stop sending people shit quality guns for $7,700. I should have known they were a total joke of a company when I saw all the hype they get online.