So, I know Euro Optic is a decent company, but the way they do their shipping now basically removes me from being able to buy from them ever again unless I am buying something under $500.
Here’s the facts. I bought a Leupold Freedom 4-12x40 30mm side focus CDS tri-moa, scope and a couple other things that totaled over $500. The scope was a blemish for a good price, so I thought I would give it a try and see if it would track well enough out to 600 yards for hunting since it’s quite a bit lighter than the VX-5’s. Well, at that price, they ship UPS and require an adult signature. If you check the box to not have an adult signature, they their policy is basically no fault to them if UPS never delivers the package and loses it, you’re just out the money. There’s no one that can sign for this until next Tuesday, but I’m was thinking with UPS My Choice, I can have it held at a pick up location and grab it when I get home. NOPE! Not an option. I called UPS and they can’t even change it. It can’t be held, it can’t be rerouted to a friend, it can’t be delayed one day, they will only try to deliver three times then ship it back, no other options. Even if I was going to be home to sign for it, who has time to sit on the porch with a 6 pack waiting on a brown truck? I sure don’t. I called Euro Optic and they can’t even change it. Their contract with UPS sucks; they need to use FedEx as primary instead as I could have routed it to a FedEx store. Apparently UPS won’t route to UPS stores. Euro told me UPS closed all their pick up locations which leads me to the though, why am I paying UPS for My Choice if there are no choices offered?? That’s the next call.
Oh well, UPS will try delivering Thursday, Friday, and Monday, then ship it back. It’s probably the scope gods looking over me and telling me the Freedom with CDS won’t track and I should go be poor somewhere else and go to the gym more to carry the 5 extra oz of the VX-5. Euro told me they could reship it with no signature required for an additional charge. I said, no thanks, I’ll take a refund. No signature required means UPS can loose it and I’m out the money; no thanks; I also don’t think in that situation Euro should shoulder the loss either; if UPS loses it, UPS should shoulder the loss. Once UPS picks up the package from Euro, Euro’s liability with it should end.
Despite the fact Euro has a good reputation, their shipping policy with UPS is so problematic, when there is no one around the house during the day, that I can’t do business with them. If you choose to order from them, do so with the knowledge that they will only ship to the address on the credit card, they will required a signature, and there’s no way to redirect to a friend, business, UPS pick up location, nor UPS store. So if you, like me, travel for work, or don’t have time to sit out front with a 6 pack, you may want to order from somewhere else that offers better flexibility.
Rant over. I keep telling myself that scope is junk even at blemished prices and it would have only caused me trouble.
*** Ok, before you jump to conclusions, as a few have done, which may not be those I’m trying to communicate, skip to post #63 for the summary. ***
Here’s the facts. I bought a Leupold Freedom 4-12x40 30mm side focus CDS tri-moa, scope and a couple other things that totaled over $500. The scope was a blemish for a good price, so I thought I would give it a try and see if it would track well enough out to 600 yards for hunting since it’s quite a bit lighter than the VX-5’s. Well, at that price, they ship UPS and require an adult signature. If you check the box to not have an adult signature, they their policy is basically no fault to them if UPS never delivers the package and loses it, you’re just out the money. There’s no one that can sign for this until next Tuesday, but I’m was thinking with UPS My Choice, I can have it held at a pick up location and grab it when I get home. NOPE! Not an option. I called UPS and they can’t even change it. It can’t be held, it can’t be rerouted to a friend, it can’t be delayed one day, they will only try to deliver three times then ship it back, no other options. Even if I was going to be home to sign for it, who has time to sit on the porch with a 6 pack waiting on a brown truck? I sure don’t. I called Euro Optic and they can’t even change it. Their contract with UPS sucks; they need to use FedEx as primary instead as I could have routed it to a FedEx store. Apparently UPS won’t route to UPS stores. Euro told me UPS closed all their pick up locations which leads me to the though, why am I paying UPS for My Choice if there are no choices offered?? That’s the next call.
Oh well, UPS will try delivering Thursday, Friday, and Monday, then ship it back. It’s probably the scope gods looking over me and telling me the Freedom with CDS won’t track and I should go be poor somewhere else and go to the gym more to carry the 5 extra oz of the VX-5. Euro told me they could reship it with no signature required for an additional charge. I said, no thanks, I’ll take a refund. No signature required means UPS can loose it and I’m out the money; no thanks; I also don’t think in that situation Euro should shoulder the loss either; if UPS loses it, UPS should shoulder the loss. Once UPS picks up the package from Euro, Euro’s liability with it should end.
Despite the fact Euro has a good reputation, their shipping policy with UPS is so problematic, when there is no one around the house during the day, that I can’t do business with them. If you choose to order from them, do so with the knowledge that they will only ship to the address on the credit card, they will required a signature, and there’s no way to redirect to a friend, business, UPS pick up location, nor UPS store. So if you, like me, travel for work, or don’t have time to sit out front with a 6 pack, you may want to order from somewhere else that offers better flexibility.
Rant over. I keep telling myself that scope is junk even at blemished prices and it would have only caused me trouble.
*** Ok, before you jump to conclusions, as a few have done, which may not be those I’m trying to communicate, skip to post #63 for the summary. ***
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, I had no idea I could no longer have it routed to a local pick up point. That information would have been nice to know.
