I had some trouble with some Lapua 6.5x47 brass i bought here a while back. the cases were cut wrong and wouldn't go into a shell holder. I contacted Lapua with your guy help. They requested that i send in a few pieces so they could look at them, so i did. A couple days later my phone rang and it was a rep from Lapua. He told me that they were aware of the problem and that they would get 2 brand new boxes of Lapua brass heading my way. I was really impressed to say the least. Thanks again Lapua!!!! Lee