Brand new rifle..is this acceptable out of box? - FIXED!

rob_dixon72

Private
Minuteman
Feb 18, 2019
13
2
Brand new out of the box the barrel looks like this. Listen, I KNOW its a rifle, and I know it will get dirty, but is this poor form? SInce it IS my first AR rifle, not sure this is normal? BUt damn. Can this be "polished" out?

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If you have not shot any rounds yet i would contact POF or return it were you got it. NO THAT IS NOT ACCEPTABLE in my book. I purchased an AR-10 and it was to come in the original box with all accessories but showed up at my FFL in a cheap plastic case with the gun only. I refused to take it and called the seller and they payed for return shipping and credited my card. Give POF a chance to make it right.
 
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Well I did accept it from FFL, clearly it was not opened prior, (sealed POF box). I have contacted them, and hopefully they make good. Thanks for confirming i was not blowing this out of proportion. While it may not hinder shooting, if anything it could indeed hurt resale value in the future if i ever decided to sell. It is pretty ugly.
 
Yes it is ugly and you payed for new and expect to look new. With the glut of AR's in the market you wont be around long putting out shitty looking rifles. I have bought used rifles that had a 1000 rounds or more the look way better then that,
 
I have never purchased a fully assembled AR just parts, but that being said, I would not even accept a new barrel in that condition, let alone what I am assuming was around a $2k firearm. Yes, it is just cosmetic, but that is not really the point. If they missed that (or just thought that was acceptable), it makes me wonder what else slipped through the cracks. A company worth their salt should see the issue and make this right.
 
UPDATE: (and good news) although the issue pictured appears to be within the barrel steel itself, and I certainly thought it was because I could not clean it with basic cleaners, the right industrial level cleaner did. It helps to have a brother in building maintenance. ;-) Not sure WTF was on there, and not ideal it was boxed like that, but so glad to find i was able to remove it. Now I will follow boltripper and "go look at some bare neekid titties" LOL

EDIT: Talked to a gun guy, said the matte finish on the barrel holds on nicely to grime.
 
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If YOU are buying a new rifle, it should look new and it should be up to YOU, the buyer to mar it up with hard use.
just imagine if one was to buy this rifle because they wanted to add it to a collection (not likely on a modern AR, but not really the point)

yes, rifles are tools. but, they are expensive tools that should be imparted with pride of both ownership and craftsmanship, I would be embarrassed if that is how my product reached the customer.
 
I know sometimes it’s best for YOU to be the one that puts the marks on it, but man I know the best rifle I ever owned looked pretty rough and I just fucking punished that thing.

When it was over that rifle was a broken down old man, so I don’t ask questions anymore when it’s got a blemish on it of some sort.
 
rxer311 Haha, I LOL'ed.

Anyway, I want to make sure I made/make a final comment here as a responsible forum member (especially a new one), as well as give props to the company. PRIOR to making my purchase decision, I reached out to the company and talked to them at a level I felt was rare in this age. IN fact, that personal attention helped me decide they were the way to go.

AFTER, it was no different here. Within a few hours of me calling them to address this complaint, I got a response that it looked like the guys in shipping didn’t give the barrel a final wipe down or missed that, and it’s NOT normal to see a complaint like this since the barrel is either black, or it gets cleaned up before shipping. Specifically it was a stain from them putting the barrel into the inlet port of the bullet trap that they use to test fire their rifles. Of course they told me how to address it.

Anyway, my point is that although it was a mistake, they care, they are responsive, and I felt they will address this from happening again. It would be irresponsible to not mention that level of service and leave a post hanging, although as I said above, with the right cleaner she cleaned right up.

BTW, I put 80 rounds through her so far, and its fantastic. Now, I am so happy with my decision!
 
Glad they took care of you.

My comment was geared more toward the people that say its just cosmetic and just shoot it.

When I pay good money for something I expect it to be in new condition.


If I spend $500k on a new Ferrari, I still would be pissed if there were blemishes in the paint even though the car performs as intended on the track.

New means new. For some people that is an acceptable blemish, but it is ultimately up to the end user if a blemish is acceptable. After all its your money.
 
If it were a new Merkel...hell yeah.

For my tactical stuff I’m gonna set the dial to don’t give a shit.

The first thing I do with almost every tactical gun I buy is to spend a day in the field with it. Here in the mountains of colorado “field” and “the shit they glue together to make grinding wheels” are the same thing.

we put supermax prison right here because you can’t fucking run away from it. You almost can’t drive a truck with hardcore off-road tires through the 16 cacti per square foot we have out here.

I protect my muzzle and my optic and that’s it. After one day of owning it most of my guns are unsellable.

BUT - we aren’t liberals around here. You guys can think about it any way you want, and I won’t even dream of a concentration camp where people who disagree with me go into the oven...

Instead I’ll still not give a fuck and go shoot guns while eating my bacon and having sex with the opposite sex as designed...
 
Yeah that's not acceptable. I'd pitch a fit to the seller and tell them to make it right. Also contact the manufacturer and see what they can do.

Worst case: You could have it cerakoted...just sayin