Rifle Scopes CS Tactical - the CS = Customer Service

[EventHorizon]

Just a quick shout out about Mike @ CSTactical.

Today I had a brain fart with my Steiner 5-25 that I had bought from Mike back in December. With a day at the range messed up by user error I thought perhaps I could get a quick fix in place by asking an expert (on a Sunday no less...) Steiner were closed, my buddy who would know wasn't answering, but Mike at CS Tactical not only answered and tried to help, but said, "You know, I could explain this to you better if I had one of the scopes here in front of me. Can I go get it and give you a call back, I have to go pick it up..." On a Sunday... true story. I ended up fixing it with the info Mike had given me before he had a chance to call back so I called him to save him the trip.

The only other guy to be as helpful and 'on call' in my experience has been Paul at Premier.

Whatever I need (or want) to buy next, I'll be seeing if CS have it for sale first.

Thanks again Mike.

 

[redneckbmxer24]

Yep, Mike is great to deal with. The excellent customer service in this small niche market makes customer service for everything else suck worse. Damn shooters and actually giving a shit about their products and customers.

 

[Rem7]

Yup, he is one bad ass dude and always willing to help. Hell I didn't buy a scope from him and he was willing to help. Stand up guy and he is in my backyard.

 

[DesertLefty]

Yup, Mike's a great guy. I've know him for nearly 10 years now. He's always willing to share and encourage.

 

[aspen69]

I was very happy with the time Mike took to help me narrow my choices and decide on an optic . Will do business again in the future .

 

[Falsecrack]

Mike is the man. Spoke with him on the phone for a couple of hours once. I've always been impressed with how much time he's willing to give of himself.

 

[jonthomps]

Mike is a great guy. Very knowledgeable and helpful!

 

[blurry6]

Mike is definitely the consummate professional. I've purchased several rifle scopes and a spotting scope from him and he is a pleasure to work with. I've even purchased a scope and once I got it, found it really wasn't going to work with the rifle I intended to put it on,... "No problem,...", so I sent it back and got another,... really easy to work with.

Ry

 

[VKC]

Can't say enough about Mike. GTG, knowledgable and quick to get back to you will helpful info. That's why I'm a repeat customer and bought multiple scopes from him, and why I'll look to him 1st for future needs.

 

[jbell]

I agree 100%. Mike took WAY more time to help me with a very inexpensive purchase than I would of ever thought anyone would. He is good people!!

 

[CSTactical]

WOW... Thanks for all the great feedback. I'm glad to be of help.



Mike @ CST

 

[Pusher591]

Mike for President!

 

[Rob01]

Yup Mike is first class. Great business and customer service.

 

[gdvan01]

Mike gets my vote!

 

[Runamuk]

Had my first experience with Mike and Kajsa a couple weeks ago when I ordered a new Razor. Super easy guy to talk to over the phone, never makes you feel rushed and is full of good information. Like having a friend who owns a scope shop that you can call and talk to about what you should buy next. Kajsa also kept me up to date on my order and provided excellent communication.