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Family Firearms

anon

Private
Full Member
Minuteman
Feb 23, 2013
528
352
Anyone have any experience buying from them? They are new to me and have an item at a slightly better price than Bud's.
Thanks.
 
I didn't get that error, and the website seems legit. There are some reviews online with people complaining about shitty customer service, but nothing that screams scam.
 
I didn't get that error, and the website seems legit. There are some reviews online with people complaining about shitty customer service, but nothing that screams scam.
I'd rather pay a couple bucks more for the assurance of dealing with a known, reputable dealer. Shiity customer service is a real deal killer for me.

An example of the right kind of C/S.

I was at a training this weekend and made an ammo change which affected the zero on the new Tract scope I bought. I called them on a Saturday afternoon to double check the procedure for resetting it. Jon, one of the owners called me back in 5 minutes...on a Saturday...and got me right with it. Thats good customer service...and a damn nice scope for the money. Highly recommended/
 
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Anyone have any experience buying from them? They are new to me and have an item at a slightly better price than Bud's.
Thanks.

I've bought from them before and had no issues. They are a popular company on the subreddit gundeals.

However, always proceed with caution and if your gut is telling you not to do it then don't.
 
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i bought a lower from them years ago. i think they were liquidating an estate. it was no issue, as far as i remember. straight forward. i know nothing about the customer service aspect.