Hey Hiders, I have to give a shout out to the crew in Greeley, they just did something remarkable for us and our customers.
We had a great run on the closeout T5Xi 5122 model, but we had an incident where we oversold by a couple of units, we shut it down when we got notice but when the dust settled, we had two customers who were not gonna get their T5Xi. This is not ideal as you could imagine.
Steiner's solution? How about replacing the T5Xi with the new T6Xi 5-30x56?? No upcharge?? Would that work???
So, we turn a negative into a huge positive, and happy campers all around.
Thank you, Steiner! Major props to you.
Scott
We had a great run on the closeout T5Xi 5122 model, but we had an incident where we oversold by a couple of units, we shut it down when we got notice but when the dust settled, we had two customers who were not gonna get their T5Xi. This is not ideal as you could imagine.
Steiner's solution? How about replacing the T5Xi with the new T6Xi 5-30x56?? No upcharge?? Would that work???
So, we turn a negative into a huge positive, and happy campers all around.
Thank you, Steiner! Major props to you.
Scott
