Bought one of these units for $270 back in 2020 or 2021. Used it for a couple years. It was decent... Resolution was +/- .1 grain. Nothing too fancy. But it was easy to clean and empty out powder and change to a different one. Pretty user friendly.
Then it shit the bed on me. I suspected the load cell went bad. Figured I was up the creek and set it on the shelf, bought something else, and moved on.
My wife, being the frugal person she is, asked me about it a few months back. I told her it was shot and dropped the issue. She emailed Lyman and told them the issue. They told her they had had some issues with load cells and wanted us to send it in.
So we packed it up and shipped it back... At our expense... And I was skeptical about what would come of it.
Lo and behold, it arrived in the mail today. Load cell was replaced and the unit was tested and they included the test documentation.
So, I had to pay shipping one way. But Lyman stood behind their product. Fixed it. And shipped it back to me.
In today's market I didn't expect much. But I felt it was fair to give Lyman and their customer service credit for standing behind their product.
Mike
Then it shit the bed on me. I suspected the load cell went bad. Figured I was up the creek and set it on the shelf, bought something else, and moved on.
My wife, being the frugal person she is, asked me about it a few months back. I told her it was shot and dropped the issue. She emailed Lyman and told them the issue. They told her they had had some issues with load cells and wanted us to send it in.
So we packed it up and shipped it back... At our expense... And I was skeptical about what would come of it.
Lo and behold, it arrived in the mail today. Load cell was replaced and the unit was tested and they included the test documentation.
So, I had to pay shipping one way. But Lyman stood behind their product. Fixed it. And shipped it back to me.
In today's market I didn't expect much. But I felt it was fair to give Lyman and their customer service credit for standing behind their product.
Mike
