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Meopta warranty kudos

Conrad101st

Captain
Full Member
Minuteman
Feb 8, 2009
371
198
OK
Had a pair of 10x42 meopro HD binos that were 1.5 years old. The ocular lense adjustment was not center zeroed. Probably got out of whack riding in my rucksack. Sent back to get an adjustment calibration. They just shipped me a new pair. Was not expecting that at all. Two thumbs up. ?
 
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Reactions: Wyzrd and Carl_Ross
I have had to use warranty service for my Meostar once and they did the same thing, no questions just here is a new pair. The rep told me they don't want to fix anything they want to know why they broke and how to stop it from happening again.