Well after two hours on hold to talk to a tech, I am told that he can't help me, I need to call parts and one hour and still holding,I am never buying any of their products. All I need is the rubber ring on the back of the eye piece. This has to be a joke.
Rifle Scopes Nikon Optics Customer Service
- Thread starter boomdoggie
- Start date
Re: Nikon Optics Customer Service
the epilog, the part has to come from japan, and apparently is a custom order item with a six month wait. For a freaking black O-ring.
the epilog, the part has to come from japan, and apparently is a custom order item with a six month wait. For a freaking black O-ring.
Re: Nikon Optics Customer Service
Reminds me of the time I ordered replacement brushes for an angle grinder. There was one toll-free number for east of the Mississippi, and one for the west. The brushes were something like $0.75 each, but shipping was close to $10, so I figured I may as well get a few to make it worthwhile. Turns out they only had three in stock. Three, for parts required in pairs, for half of the entire United States.
I guess we're not supposed to fix, or even maintain, anything anymore.
Reminds me of the time I ordered replacement brushes for an angle grinder. There was one toll-free number for east of the Mississippi, and one for the west. The brushes were something like $0.75 each, but shipping was close to $10, so I figured I may as well get a few to make it worthwhile. Turns out they only had three in stock. Three, for parts required in pairs, for half of the entire United States.
I guess we're not supposed to fix, or even maintain, anything anymore.
Re: Nikon Optics Customer Service
did the email thing was told to call them and they provided me the number. They forgot to mention the long long hold times with no resolution.
did the email thing was told to call them and they provided me the number. They forgot to mention the long long hold times with no resolution.
Re: Nikon Optics Customer Service
After dealing with Nikon customer service on a camera, I will never, ever, ever, buy anything with that name on it, period. I wont even buy used in the chance it helps them in some way.
After dealing with Nikon customer service on a camera, I will never, ever, ever, buy anything with that name on it, period. I wont even buy used in the chance it helps them in some way.
Re: Nikon Optics Customer Service
Chull, send me an e-mail and I will get you taken care of quickly.
Hopefully they are in stock and you'll have one by next week.
Just send me make and model # of your scope.
Happy to help you out.
Bart
[email protected]
Chull, send me an e-mail and I will get you taken care of quickly.
Hopefully they are in stock and you'll have one by next week.
Just send me make and model # of your scope.
Happy to help you out.
Bart
[email protected]
Similar threads
