Wanna talk about customer service?
I called Darrell Holland to ask if I could get a couple pictures from them of three different stocks so my prospective customer could pick which one he wanted. You know what Darrell's response was? He is shipping me all three stocks so we can decide if any of them will work for us. We buy what we need/want and send back whatever we don't need.
I've stated this before but Darrell's "above and beyond" assistance is just simply outstanding.
We have the Golden Rule hanging on our shop wall. I could easily replace that with, "Treat people the way Darrell Holland treats them".
Great products. Great attitude. Super great people.
I hope I am fortunate enough to do lots more business with Darrell and his staff.
Mark
I called Darrell Holland to ask if I could get a couple pictures from them of three different stocks so my prospective customer could pick which one he wanted. You know what Darrell's response was? He is shipping me all three stocks so we can decide if any of them will work for us. We buy what we need/want and send back whatever we don't need.
I've stated this before but Darrell's "above and beyond" assistance is just simply outstanding.
We have the Golden Rule hanging on our shop wall. I could easily replace that with, "Treat people the way Darrell Holland treats them".
Great products. Great attitude. Super great people.
I hope I am fortunate enough to do lots more business with Darrell and his staff.
Mark