Far too many times, especially on the hide, you see people like ripping a company. Basically because the natural human instinct is to be quietly satisfied, but expressively unsatisfied. But I want to take an opportunity for the next person out there who decides to ask, "So, Bushnell, they worth a dime?"
I bought a Elite Tactical 4200 3-12x44m from Midwayusa, .1mil click value, illuminated recticle, on a close-out deal they had going on. It was a lot cheaper than what Bushnell advertised them to be, due to the close out on the model. This was about Mid-2010. Not long after my purchase, I started having trouble with the parallax. On full 12x, the crosshairs would almost disappear, go transparent, or would not be able to focus on. Once you went back down to like 8-9x, it looked perfect, nice dark lines.
I put up with this for a while, thought it was my eyes, got them checked. Turned out, I did have an astigmatism in both eyes, but even with corrected lenses, my issue was still there. Back a couple months ago, I started getting a new competition rifle built, and figured before it would be finished, I would try to get it fixed. Last month, my rifle was completed, and I sent in my scope to Bushnell last week.
They tested my scope this week, and determined the issue was unfixable and changed the status on the repair site to "Replacement unit needed". So I freak out, call, expecting I would have to spend tons of cash on a new glass. The lady I spoke with ended up making my experience a very enjoyable one. She notified me that it would be replaced completely, no problems at all, no expense to me. So while I was working with her, my coworker yelled and said to ask them what a upgrade would cost, because I have always wanted the tactical 6-24x model.
To my surprise, the lady said we still value your scope at $9xx.xx, and the scope you want to upgrade is still priced at $1,xxx.xx so with $10 shipping, I would come out ONLY paying $84 to upgrade to the higher magnification scope. And to boot, its also on express shipping back to me.
Now I am just a regular Joe, I dont pay tons of cash for quality glass like I should, because I cant. I am not sponsored by anyone, I have not done tons of business with Bushnell, and this was my first tactical style scope that has costed me over $100. Bushnell took the time to make sure even the little guys, like myself, was just as satisfied customers as the big boys.
So shout out to Bushnell, you guys have won a customer for a very long time.
I bought a Elite Tactical 4200 3-12x44m from Midwayusa, .1mil click value, illuminated recticle, on a close-out deal they had going on. It was a lot cheaper than what Bushnell advertised them to be, due to the close out on the model. This was about Mid-2010. Not long after my purchase, I started having trouble with the parallax. On full 12x, the crosshairs would almost disappear, go transparent, or would not be able to focus on. Once you went back down to like 8-9x, it looked perfect, nice dark lines.
I put up with this for a while, thought it was my eyes, got them checked. Turned out, I did have an astigmatism in both eyes, but even with corrected lenses, my issue was still there. Back a couple months ago, I started getting a new competition rifle built, and figured before it would be finished, I would try to get it fixed. Last month, my rifle was completed, and I sent in my scope to Bushnell last week.
They tested my scope this week, and determined the issue was unfixable and changed the status on the repair site to "Replacement unit needed". So I freak out, call, expecting I would have to spend tons of cash on a new glass. The lady I spoke with ended up making my experience a very enjoyable one. She notified me that it would be replaced completely, no problems at all, no expense to me. So while I was working with her, my coworker yelled and said to ask them what a upgrade would cost, because I have always wanted the tactical 6-24x model.
To my surprise, the lady said we still value your scope at $9xx.xx, and the scope you want to upgrade is still priced at $1,xxx.xx so with $10 shipping, I would come out ONLY paying $84 to upgrade to the higher magnification scope. And to boot, its also on express shipping back to me.
Now I am just a regular Joe, I dont pay tons of cash for quality glass like I should, because I cant. I am not sponsored by anyone, I have not done tons of business with Bushnell, and this was my first tactical style scope that has costed me over $100. Bushnell took the time to make sure even the little guys, like myself, was just as satisfied customers as the big boys.
So shout out to Bushnell, you guys have won a customer for a very long time.
