I think I have read it here or somewhere that RCBS Customer Service was great and I will 2nd it 100%!!
I recieved my CM 1500 Tues. couldn't wait to get it unpacked and start using it. Once I got it unpacked and started using it I was hugely disappointed to find out I had one with a faulty keypad. Some of the numbers didn't work at all. I wasn't very happy and called RCBS. All I can say was they were GREAT. Asked me my name and address and said I would have one that was already tested in 3-4 days and they would send a claim ticket for the faulty one.
It would have been great to get one that worked right out of the box but since I didn't this was the next best thing.
I recieved my CM 1500 Tues. couldn't wait to get it unpacked and start using it. Once I got it unpacked and started using it I was hugely disappointed to find out I had one with a faulty keypad. Some of the numbers didn't work at all. I wasn't very happy and called RCBS. All I can say was they were GREAT. Asked me my name and address and said I would have one that was already tested in 3-4 days and they would send a claim ticket for the faulty one.
It would have been great to get one that worked right out of the box but since I didn't this was the next best thing.
