ETA; thank you all for the advice. I cancelled the charge, PSA can go retrieve their gun since I never filled out paperwork or touched it. They actually had the same rifle back on sale again, so I reordered and shipped to a new FFL.
Looking for some input, and to see if anyone has dealt with this kind of nonsense before.
On 1Sept, I placed an order for a rifle from PSA. Several days later the rifle ships, and arrives to my selected FFL on 7Sept. I have not used this FFL before, but they were on PSA's preferred list and they're close to my house, so I figured what the hell. FFL Contacts me that afternoon and says there may be a potential discrepancy with the rifle that was sent. They explain that the rifle description does not match what is stamped on the receiver of the rifle. I question them on it, and the physical description of the rifle matches what I ordered, and they state the serial numbers match from firearm to paperwork. They want to contact PSA to verify, I say sure go for it.
The next day, the FFL contacts me and states that they spoke to PSA, and PSA is asking that the rifle be sent back to them, and to not transfer it to me. Okay fair enough. PSA emails both myself and the FFL a copy of the return orders AND the UPS shipping label on 8Sept. On 12Sept I contact the FFL and inquire about the shipping status, I was told that it was handed over directly to the owner of the shop to ship out, and that he had shipped it. I asked that they follow up with him, because the UPS label is still only showing "created", not received by UPS.
Several days later I check in with PSA, they do not have the rifle. I contact the FFL, get the same story. A couple of days ago, 21Sept, I contact PSA, they still do not have the rifle, and verify what I am seeing that the label still shows "created" and not received by UPS. I call the FFL again to inquire because PSA said ultimately there isn't a lot they can do in this scenario. FFL tells me that they will check with the owner of the shop and inquire about the status, but again tells me what they've said this whole time; it was boxed appropriately, return label attached, and given to the owner of the shop who would ship it. Fast forward today, I left them a message to call me back (they are open on Saturdays) several hours ago, no dice.
At this point, I'm about to cancel the charge on my credit card and take it up further with PSA. What I'm wondering from any of you who are FFLs, or have dealt with shady FFLs, is it time to contact the ATF field office in my area, or am I just being a whiny troll?
Looking for some input, and to see if anyone has dealt with this kind of nonsense before.
On 1Sept, I placed an order for a rifle from PSA. Several days later the rifle ships, and arrives to my selected FFL on 7Sept. I have not used this FFL before, but they were on PSA's preferred list and they're close to my house, so I figured what the hell. FFL Contacts me that afternoon and says there may be a potential discrepancy with the rifle that was sent. They explain that the rifle description does not match what is stamped on the receiver of the rifle. I question them on it, and the physical description of the rifle matches what I ordered, and they state the serial numbers match from firearm to paperwork. They want to contact PSA to verify, I say sure go for it.
The next day, the FFL contacts me and states that they spoke to PSA, and PSA is asking that the rifle be sent back to them, and to not transfer it to me. Okay fair enough. PSA emails both myself and the FFL a copy of the return orders AND the UPS shipping label on 8Sept. On 12Sept I contact the FFL and inquire about the shipping status, I was told that it was handed over directly to the owner of the shop to ship out, and that he had shipped it. I asked that they follow up with him, because the UPS label is still only showing "created", not received by UPS.
Several days later I check in with PSA, they do not have the rifle. I contact the FFL, get the same story. A couple of days ago, 21Sept, I contact PSA, they still do not have the rifle, and verify what I am seeing that the label still shows "created" and not received by UPS. I call the FFL again to inquire because PSA said ultimately there isn't a lot they can do in this scenario. FFL tells me that they will check with the owner of the shop and inquire about the status, but again tells me what they've said this whole time; it was boxed appropriately, return label attached, and given to the owner of the shop who would ship it. Fast forward today, I left them a message to call me back (they are open on Saturdays) several hours ago, no dice.
At this point, I'm about to cancel the charge on my credit card and take it up further with PSA. What I'm wondering from any of you who are FFLs, or have dealt with shady FFLs, is it time to contact the ATF field office in my area, or am I just being a whiny troll?
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