Last December I purchased 1,000 bullets from Top Brass Inc. They were pulled 62g ss109 (steel core) for .223. I have just now got around to loading them and found out that they are absolutely useless. They are so far out of round that they will not chamber in the rifle. When I actually checked the bullets, most of them went from about .230 to .208 when they were supposed to be .224 all the way around.
I understand that once in a while a company gets a bad batch. I understand that these were sold as pulled bullets. However, when bullets are pulled properly they are not .022 out of round. I contacted Top Brass a total of 4 times now. My email was not answered. Phone calls were transferred until I finally got to someone who would talk to me about it. That person proceeded to tell me that they were sold "as is" and that they would do nothing about it. Customer service is important...especially in this industry. I will not be purchasing from top brass again because of how they handled this situation. There are plenty of companies who will back their products...even if I have to pay a few dollars more.
Just wanted to warn you guys so you don't end up with 1000's of useless bullets.
I understand that once in a while a company gets a bad batch. I understand that these were sold as pulled bullets. However, when bullets are pulled properly they are not .022 out of round. I contacted Top Brass a total of 4 times now. My email was not answered. Phone calls were transferred until I finally got to someone who would talk to me about it. That person proceeded to tell me that they were sold "as is" and that they would do nothing about it. Customer service is important...especially in this industry. I will not be purchasing from top brass again because of how they handled this situation. There are plenty of companies who will back their products...even if I have to pay a few dollars more.
Just wanted to warn you guys so you don't end up with 1000's of useless bullets.