I had some issues with their m&p 2.0 core / 509T plate, that were unacceptable to me. The customer service, however, was helpful and attentive. But even after personally verifying, in hand, that the 2nd and 3rd plate looked good (while I was on the phone), they sent me 3 fucked up plates in a row. The first two were way worse.
I outlined my issues in this thread
https://www.ar15.com/forums/handguns/CHPWS-MandP2-0-509t-X2/4-207053/
here’s a couple pics.
Plate #1 - folded over on the right, and that’s a fuckin hole in the left dovetail
PLATE #2 - precision MY FUCKIN ASS. There was another hole in the left dovetail, but being black on black, I couldn’t see how bad it was without a flashlight. The top of the dovetail on the left side was connected by a “bridge“ of metal that was as thin as a hair. When I touched it, it came off as easily as a hair.
And again, folded over on the right. This is with a flashlight:
After 2 plates, I was so pissed. By this time, I had already wasted 3 weeks. I missed being able to use my duty weapon for an RDS instructor class. Pissed.
They told me they had a new version of the plate coming out in 2 weeks, and they said they would send me one. 3rd plate was better, but STILL had a very small cut/ hole in the left dovetail. Also, it had inaccuracies in the machining, which left sharp edges and a bad taste in my mouth. Now, over a month since initial order, I was sick of dealing with it and figured the 3rd plate was usable, although not perfect. I didn’t get a pic of the slight hole in the dovetail on the 3rd plate, but trust me, it’s there.
3rd plate
I will be hesitant to buy another CHPWS plate