Sidearms & Scatterguns Benchmade CS?

[huntinstud101]

I just picked up a mini griptillian from bass pro. I have not sent in the warranty card yet because the knife is a little less than 3 days old. I cut a piece of rope with it today and noticed the blade had developed chips in it like it was a bad heat treat. Does anyone have experience with benchmade customer service?

 

[19Scout77]

If bass pro is local, i would start there. Otherwise, Benchmade is a damned good company.

 

[vaeevictiss]

I love my benchy auto opener, but damn if you search around the internet, people love shitting on them. They must have stepped on someone's balls.

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[EddieNFL]

Spring in my 10 or so year old auto broke. Cost me shipping to have it repaired.

 

[EddieNFL]

I love my benchy auto opener, but damn if you search around the internet, people love shitting on them. They must have stepped on someone's balls.

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Name a brand and I'll find someone on the internet bitchin' about it. More often than not the hate is, "I don't have one so it must suck."

 

[vaeevictiss]

True true. I actually had the same problem you had. I found a company (wish I could remember the name) they made after market Springs and had them in varoius tensions. I ended up sticking with the highest tension one and the damn thing slams open quick now. Faster than my microtech otf.

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[huntinstud101]

thats what i figured but BPS said because it was a wearable part, or a part not meant to last a lifetime or wears during normal use, that it was out of their hands

 

[texag0842]

They have excellent CS,

Just call them up and they will make it right.