Purchased a FLIR product. Tried it for two nights. Returned it to FLIR immediately. Somehow it got lost in their receiving department. Eventually it was found. I asked for a refund.
Here is their reply:
We are working this issue for you. I attached the proof of purchase to your request. Since the proof of purchase is over 30 days, then our option is to repair it and send it back.
Your unit is in evaluation stage in the service department. The service department will need sometime to look at your unit. We will get back to you soon.
Best Regards,
Kim Blanchette
Customer Service Support, Global Sales Operations
Industrial
FLIR Commercial Systems, Inc.
9 Townsend W, Nashua, NH 03063 USA
Phone: +1 603-324-7800
www.flir.com
The World’s Sixth Sense®
Here is their reply:
We are working this issue for you. I attached the proof of purchase to your request. Since the proof of purchase is over 30 days, then our option is to repair it and send it back.
Your unit is in evaluation stage in the service department. The service department will need sometime to look at your unit. We will get back to you soon.
Best Regards,
Kim Blanchette
Customer Service Support, Global Sales Operations
Industrial
FLIR Commercial Systems, Inc.
9 Townsend W, Nashua, NH 03063 USA
Phone: +1 603-324-7800
www.flir.com
The World’s Sixth Sense®