Kestrel won't update

Maelstrom

Sergeant
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Minuteman
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Jan 6, 2007
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Southern Maryland
I have a Kestrel Sportsman that I upgraded to a 5700 several years ago. I went to use it Monday when trying g to sight in and get data for a new rifle. When I went to connect it to my phone via the Kestrel Link app it connected then immediately said I need to update the firmware to version 1.75. I am currently running version 1.55. I have tried to update it several times on 2 different phone as well as my tablet. It goes through the entire process then the Kestrel reboots itself. Each time it is still on version 1.55. I sent an email off to Get customer service yesterday but haven't heard back yet. Has anyone else experienced this before?
 
I have a Kestrel Sportsman that I upgraded to a 5700 several years ago. I went to use it Monday when trying g to sight in and get data for a new rifle. When I went to connect it to my phone via the Kestrel Link app it connected then immediately said I need to update the firmware to version 1.75. I am currently running version 1.55. I have tried to update it several times on 2 different phone as well as my tablet. It goes through the entire process then the Kestrel reboots itself. Each time it is still on version 1.55. I sent an email off to Get customer service yesterday but haven't heard back yet. Has anyone else experienced this before?
You could always pick up the phone and give them a call, they are very helpful!
 
There's been a few posts in the Kestrel thread. In no particular order, try a factory reset on your kestrel, use the non-ballistic kestrel app to push the update, put the kestrel in weather mode, and/or use a different phone/device to update kestrel.
I have tried all of that except the factory reset. I have also mm tried with my phone in airplane mode and everything else off but no luck. Kestrel emailed me stating it is a known problem with some units they wanted the serial number and are supposed to be sending me a link to update it with the data cable and my computer.
 
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