I have now stopped spending at any place online that does not have real people as customer service agents. This country is fucked,...
ai customer service is worthless
- Thread starter Gunfighter14e2
- Start date
Good luck with that! I can't stand the old automated message machine, but pretty sure AI will be a better experience than speaking with the miserable people that hate their jobs and do as little as possible to assist.
The people bitching about AI reminds me of the people that said computers were going to replace people and they were a bad idea. I suspect some here also hate calculators, because they make people dumb.
The people bitching about AI reminds me of the people that said computers were going to replace people and they were a bad idea. I suspect some here also hate calculators, because they make people dumb.
This has been a long time coming. It started with the implementation of "telephony" systems in place of live operators (i.e. "Please press one!"). 
I learned how to press "0/*/#" quickly. Sadly, AI systems are a lot cheaper to implement and will be with us for a while.
I learned how to press "0/*/#" quickly. Sadly, AI systems are a lot cheaper to implement and will be with us for a while.
Laughing, If the register stops telling how much change to give back, most don't have a clue.
I go back to the point where when you took Chemistry exams in HS, it was geared to what equipment the general class body had. If most had "slide rules," it was geared to using a slide rule. If it was a "4 function only" calculator, the exam was geared toward a 4 function only calculator. You were not allowed to use a high powered advanced calculator (like an HP-65, the calculator of choice for most students) since you could program it with formulae, etc.
The market will go where consumers ALLOW it to go.
Just look at self-checkout. Once they figured out they could get customers to work for free, without lowing prices, it was game over. Is anyone stupid enough to believe that our grocery prices have been lowered to account for this free work on our behalf?
Imagine if consumers had refused to use the first ones or demanded a discount for doing the work.
Theft is the only thing slowing it down and likely AI
will fix that.
Just look at self-checkout. Once they figured out they could get customers to work for free, without lowing prices, it was game over. Is anyone stupid enough to believe that our grocery prices have been lowered to account for this free work on our behalf?
Imagine if consumers had refused to use the first ones or demanded a discount for doing the work.
Theft is the only thing slowing it down and likely AI
will fix that.
The market will go where consumers ALLOW it to go.
Just look at self-checkout. Once they figured out they could get customers to work for free, without lowing prices, it was game over. Is anyone stupid enough to believe that our grocery prices have been lowered to account for this free work on our behalf?
Imagine if consumers had refused to use the first ones or demanded a discount for doing the work.
Theft is the only thing slowing it down and likely AI
I agree with you in re: the economics of "self-checkout." No, the "savings" have not been passed on to the consumer.
That said, I actually prefer self-checkout as a process. Silly me, but I am a bit anal when it comes to how the groceries are packed in bags. The objective being to ensure that frozen things are grouped together to retain the cold and heavier items are grouped together and lighter things on top of those, and fragile things (like eggs) are separate. Now, this was more important when they were using paper bags instead of plastic, primarily, but still...
That, and I don't have to interact with a clueless check-out clerk... They don't care. They just ram things through the scanner, first come first served. Different objectives, I guess (i.e., keep the line moving). I recall having to place certain things on the belt in a certain order so that when they "rammed" things through, it kinda came out the way i wanted them... for the most part. I know... I know... it shouldn't make that much difference. But I used to have to walk my groceries home in one of those wheeled carts. That would take about 20 minutes, so it was important to keep frozen things frozen. Funny... I remember pissing them off by making them wait until I got to the end of the belt to begin self-bagging before they started scanning. And the hired bagger would be pissed when I'd have them "take a break."
The market will go where consumers ALLOW it to go.
Just look at self-checkout. Once they figured out they could get customers to work for free, without lowing prices, it was game over. Is anyone stupid enough to believe that our grocery prices have been lowered to account for this free work on our behalf?
Imagine if consumers had refused to use the first ones or demanded a discount for doing the work.
Theft is the only thing slowing it down and likely AI
I agree with you in re: the economics of "self-checkout." No, the "savings" have not been passed on to the consumer.
That said, I actually prefer self-checkout as a process. Silly me, but I am a bit anal when it comes to how the groceries are packed in bags. The objective being to ensure that frozen things are grouped together to retain the cold and heavier items are grouped together and lighter things on top of those, and fragile things (like eggs) are separate. Now, this was more important when they were using paper bags instead of plastic, primarily, but still...
That, and I don't have to interact with a clueless check-out clerk... They don't care. They just ram things through the scanner, first come first served. Different objectives, I guess (i.e., keep the line moving). I recall having to place certain things on the belt in a certain order so that when they "rammed" things through, it kinda came out the way i wanted them... for the most part. I know... I know... it shouldn't make that much difference. But I used to have to walk my groceries home in one of those wheeled carts. That would take about 20 minutes, so it was important to keep frozen things frozen. Funny... I remember pissing them off by making them wait until I got to the end of the belt to begin self-bagging before they started scanning. And the hired bagger would be pissed when I'd have them "take a break."
I refuse to use self checkout on principle.
#1 they want me to do the work of an employee for free.. NO
#2 then they get all bitchy and high and mighty and start treating all those customers who essentially give them free work as thieves and criminals and are always harassing them
(or as in the case of Walmart, actually trying to prosecute and sue customers they know didn't do anything wrong and paid for everything properly, hoping to shake them down for money because they have internal "goals" that self checkout would generate $$$ revenue from suing customers).
If they don't want to have someone there to check me out, I'll go to another store or simply order it from somewhere else delivered to my door then.
Now you have companies like T-Mobile who purposely made the in store help experience the worst thing in the world because of their corporate greed and had minimal help on the phone, trying to force all their customers to only use their AI app for any account help, while hiking prices.
Eventually consumers need to push back on corporate greed by saying no with their wallets.
Every time my cell phone company hikes rates, I drop services and packages down by a greater amount.
They still haven't gotten the hint, but if everyone did that, maybe they would be forced to.
Same concept applies to many things these days. The bulk of US consumers are so easy to push into stupid shit that fleeces their ass more every trip, it's beyond laughable.
I get that. Trust me, I do. I gather then it doesn't matter how they do it or in what condition your groceries end up in the bags, does it?
For the reasons stated above, it kinda does matter to me. And I don't even want to begin to talk about "home delivery" where they just leave the frozen bags on the hot car seat in the summer and not give them a cooler bag or container to keep them in. Uggghhhh....
Fortunately, my Wally has (so far), not done this. They will, on occasion, have a checker stand at the exit door verifying receipts and ensuring they match the stuff in your cart. They'll do it more during pre-holiday periods, etc. Then again, I'm used to Costco, where they do that all the time as general SOP. I'll gladly show them my receipt. I have to laugh though at the checkout computer that asks, "Print receipt or email?" Although, I supposed I could have it emailed to my phone and show the checker that, but a bit complicated, I think. I want that hard copy paper.
Not that they aren't paying attention. I've seen their internal security people go after shop-lifters.
That has been taking place here for many years, and the reason many closed up shop & left.
I use the self checkout because it is quicker. Except when I am behind someone who couldn't even park nicely between the lines.
As for the calculators on tests, I remember we were not allowed to program them for solutions. Even on my electrician licensing exams. We could scribble formulas on there or program the calculator. Which is silly because in the real world, you don't time for this gay testing nonsense. Every step and second you save getting an answer is literally money in the bank.
GIGO. You could program a calculator and give it bad numbers and it will give you a wrong answer. So, barring programmable calculators is nonsensical and also, does prove that you know what you are doing.
Trust me. I made a mistake on one exam and it had nothing to do with number crunching. If you have 12 feet of horizontal pipe going from a class II division 1 location to another room, how many cord seals do you need?
Multiple choice. I had chosen 1. The correct answer is none. The code states in class II div. 1 that seals are not needed if you have 10 feet of horizontal pipe from the hazardous location to a non-designated location.
As for the calculators on tests, I remember we were not allowed to program them for solutions. Even on my electrician licensing exams. We could scribble formulas on there or program the calculator. Which is silly because in the real world, you don't time for this gay testing nonsense. Every step and second you save getting an answer is literally money in the bank.
GIGO. You could program a calculator and give it bad numbers and it will give you a wrong answer. So, barring programmable calculators is nonsensical and also, does prove that you know what you are doing.
Trust me. I made a mistake on one exam and it had nothing to do with number crunching. If you have 12 feet of horizontal pipe going from a class II division 1 location to another room, how many cord seals do you need?
Multiple choice. I had chosen 1. The correct answer is none. The code states in class II div. 1 that seals are not needed if you have 10 feet of horizontal pipe from the hazardous location to a non-designated location.
I kinda prefer it too but only because my time in a grocery or big box store is already too people-y. The less I have to deal with you people the betterI agree with you in re: the economics of "self-checkout." No, the "savings" have not been passed on to the consumer.
That said, I actually prefer self-checkout as a process. Silly me, but I am a bit anal when it comes to how the groceries are packed in bags. The objective being to ensure that frozen things are grouped together to retain the cold and heavier items are grouped together and lighter things on top of those, and fragile things (like eggs) are separate. Now, this was more important when they were using paper bags instead of plastic, primarily, but still...
That, and I don't have to interact with a clueless check-out clerk... They don't care. They just ram things through the scanner, first come first served. Different objectives, I guess (i.e., keep the line moving). I recall having to place certain things on the belt in a certain order so that when they "rammed" things through, it kinda came out the way i wanted them... for the most part. I know... I know... it shouldn't make that much difference. But I used to have to walk my groceries home in one of those wheeled carts. That would take about 20 minutes, so it was important to keep frozen things frozen. Funny... I remember pissing them off by making them wait until I got to the end of the belt to begin self-bagging before they started scanning. And the hired bagger would be pissed when I'd have them "take a break."
Try calling USAA sometime. If you can get to a representative, they are great. Alas, to get to the representative, you have to make it through an AI mine field. I used to love USAA, now, not so much.
Depends. I prefer AI or chat over having to talk to some semi literate person in India that doesn’t know anything and doesn’t care about customers either.
Just now figuring that out? Where the fuck have you been, off planet?
I was looking at an Arctic Fox brand camper. Googles fucking retarded AI told me they do not live in Oregon or Idaho.
I was looking at an Arctic Fox brand camper. Googles fucking retarded AI told me they do not live in Oregon or Idaho.
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