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Snaked by Primary Arms

This day and age and large volumes, I'd give it more than 24hrs for an email response. Could have been a mistake.. little trigger happy it seams.
 
They have my contact info and order details. I will cancel the report if they explain it.
 
You are a freaking troll. You filed a report on a sat before they can even respond or fix your issue. Then you come on here all acting a victim putting them on blast.

Did you try calling them yesterday and did they tell you to f off? I assume not since they aren't open until Monday.

If they refused to reverse the transaction sure complain and file away but to come on here before they can even make it right is a dbag move especially over some chump change
 
It was actually just a PSA. Maybe you don't understand computer science or accounting and believe that PA was hacked by russians, but this appears to be something someone in Marshall's org schemed up.
 
id give them a reasonable amount of time to fix...

but hey,....to each their own.

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They have my contact info and order details. I will cancel the report if they explain it.

SH is NOT some stupid whining "Social Media" site where a bunch of idiot "customers" come to freak out and blackmail / bad mouth any company they want to try to get results, demanding that I'll slander you all over social media if you don't drop what you are doing right this moment and come stroke my ego and hold my hand, instead of being a decent person and working through customer service like adults, which includes often e-mailing, calling, following up, even writing a letter and working with the company to resolve the situation satisfactorily.

How about you be a grown up decent adult, and follow up, call during working hours and see how best to resolve your problem with your order and then if they actually are just taking your money and not sending you what you ordered and you can't get a reasonable, adult solution (not some Karen demands), then you come and post a warning here.

Try calling and talking to a human during business hours.
It's a forgotten skill these days it seems, but usually it can get prompt results.
I would bet you call and talk like a calm, mature adult, to a customer service representative on the phone during working hours, you get it resolved and have your $150 available as a credit towards whatever else you wanted to order.
 
I just looked against the 2nd invoice. It looks like they are mailing you a gift certificate, because the "purchased item" is a "gift certificate"? If your account was hacked, they should be able to cancel it and send you a new one.
 
You do understand it can take up to 10 days to receive your 'refund' on your CC? Annoying as fuck but it's par for the course when running CCs.

Did you actually call and they told you to go fuck yourself?
 
I’d call them, I emailed Springfield Armory twice with no reply. But have called and got A+ results.
Irk about Springfield. I have one of their scopes from years back. They refuse to stand behind their product unless I can produce a 20+ year old invoice.

Really…..20+years old….

Idk about others but I expect a higher level of customer service than that. Done more in lines of vortex or others.

Anyways… apologies for hijacking and bashing in your thread.
 
Most likely the "charge" is simply a mechanism for them to not be punished with taxes. Most places that provide warranty parts replacement do the same thing; an invoice for the cost of the parts then a credit so the end user isn't actually charged for anything.
 
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@gedeon - so, its a rough crowd here for this kind of stuff....but I absolutely agree with the general sentiment. You are whining and slamming them in public before even really expending any effort to resolve this with them.

You sent an email when....yesterday? The invoice for the $150 was dates Wed so that's the absolute earliest you could have seen it and sent an email. I note that there is no date or time stamp on your posted screen shot of your one line email.

And you so posted to a website called "Skammed" the following Saturday? How the fuck do you figure you got scammed already when you don't REALLY understand what they did and did NOT give them a chance yet to explain.

PSA? WTF are you "announcing"? "Uh, I sent them an email Friday and haven't heard back and its already Saturday"?

I'm sorry, but you are WAY out of line IMO.
 
Imagine the feeling of coming here to vent what you thought was an egregiously bad situation, then figure out with a mass public shaming that you are just a crying ass lil bitch whining like a toddler when mommy didn’t refill your sippy cup of milk immediately after you threw it at her. What a hit to your ego. I wouldn’t come back either lol
 
So why aren’t we roasting the peasant for buying primary arms?

For their price Primary Arms makes some decent stuff.

I have a couple of their Platinum series 1-8x LPVOs and am very happy with them.
 
Now guys. The OP is a long standing member having joined in 2018. With 46 posts in thar time, I say we all just chip in for his box of Midol and give him a break.
If he joined in 2017 and had 1938 post, would it change something for you?
 
I bought an AXMC from Mile High, so it would be rude to cancel a customer like that.

PA has contacted me with the contact information in their system and resolved the matter. mod can delete at will. report was also cancelled at skammed as well
 
I bought an AXMC from Mile High, so it would be rude to cancel a customer like that.

PA has contacted me with the contact information in their system and resolved the matter. mod can delete at will. report was also cancelled at skammed as well
Now little Timmy, what did we learn today about throwing temper tantrums?
 
I’ve bought all kinds of stuff from PA. Nothing but positive reviews from me. Even had an issue with an order once and they fixed as quick as they could. Great company IMO. Fuck little bitches that can’t handle shit like this!
 
Details of PA shenanigans

Each day is a new surprise. I have had a lot of transactions with PA and never had any issues, but I guess each day is a new day. Buyers beware!
This is just disappointing. Handle your shit before you start nuking someone online like a whiny bitch.

Why don’t you update this post in a week after you have spoken with them…

Let me guess you drop 1 star reviews on small businesses if your phone call goes to voicemail…once or a restaurant only puts one slice of tomato on your veggie sandwich. Lame.
 
Also pull your post off skammed ASAP until you get this sorted….Karen…