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  1. alexj-12

    Site Downtime on July 7th and Commercial Upgrade Changes

    It should start at approximately 8am CT and we anticipate that it will only last 1-2 hours at most
  2. alexj-12

    Site Downtime on July 7th and Commercial Upgrade Changes

    Hey everyone, we're planning to upgrade the community software we use for the site on Wednesday, July 7th, so expect the site to be down for a bit while we're making those updates! Also, to help cover the costs for running the Sniper's community, we'll be increasing the cost of Commercial...
  3. alexj-12

    Sniper's Hide Stream Coming Soon!

    Hey everyone, just wanted to let you know that we're planning a Sniper's Hide stream at the end of July on the 27th. The stream will be from 1:00-2:00 CDT and will be for annual supporting members and commercial members only. This will give you guys a chance to meet with Frank/other community...
  4. alexj-12

    What happened to the search function?

    Yeah sorry about that, this issue is due to the forum software we use and I've reported it to them so that we hopefully can get a fix
  5. alexj-12

    What happened to the search function?

    Hey just wanted to let you know that we put out a fix for this! Let me know if you're having any other problems
  6. alexj-12

    Px “want to download”

    Hey everyone, this issue is due to the site outage and a few things are still being worked out. Thanks for all of your info, it helps to track down the remaining problems!
  7. alexj-12

    What happened to the search function?

    I'll see if we can identify the issue happening here and get a fix out
  8. alexj-12

    Issues with getting an account upgrade

    I'll PM you to get this fixed!
  9. alexj-12

    Issues with getting an account upgrade

    Hey everyone, we identified an issue that was causing people to not have their account upgraded even if the purchase went through on Paypal. If you had this issue, please let us know and we'll work to help you get your account upgrade fixed!
  10. alexj-12

    Reloading Equipment WTS: Worlds Finest Trimmer Holder

    Hey there! Go ahead and cancel your upgrade in PayPal and it'll still show that you have the upgrade for a bit, but once the next payment period happens the upgrade will be removed from your account because the payment won't go through. We made a change so now if you visit this page...
  11. alexj-12

    WTB a helping hand from a mod

    Okay 7981 account has been removed. @spife7980 I added a security measure on your account so you're required to change your password. Also, we recommend adding 2-step verification to your account for extra security in the future.
  12. alexj-12

    Uploading an image to messages/conversations

    Yes it was a permission thing, but all fixed now!
  13. alexj-12

    What happened to the search function?

    Yes. when I reached out about this issue I was told that it was an issue with Threadloom search, but I have not seen a fix for it so far.
  14. alexj-12

    What happened to the search function?

    I'm sorry we haven't had any luck. Since this isn't something we can directly control, I reported the issue to the forum software we use and to the extension for search that we use and I do not believe a fix for the problem has been put out yet. Sorry about that!
  15. alexj-12

    What happened to the search function?

    Thank you!
  16. alexj-12

    What happened to the search function?

    Hey there! I just tested out the search bar using Duck Duck Go and was able to replicate the issue. Unfortunately, this isn't an issue we can fix as it's a problem with the forum software we use. So I've reported it to the developers of the software and we'll hopefully get a fix soon
  17. alexj-12

    New How-To Videos!

    Hey everyone! We made a few how-to videos based on questions many of you have been asking us, so hopefully these will help answer your questions! The mainly focus on the new prefix options in the community, user upgrades, achievements, leaderboards, and completing your account. If you have any...
  18. alexj-12

    New Site Changes

    Hey there, that is part of the new software. There are three types of alerts: read, unread, and unseen. This may be your issue. If you hover over the bottom right corner of the alert, you should see a dot. Clicking this dot will mark the alert as read
  19. alexj-12

    Online Training User Upgrade Changes

    Looks like you don't need to do anything. I'm offering this to those who had the online training upgrade and had it cancelled midway in the month because we're discontinuing that upgrade. Since you already have the supporter upgrade, it will be set up to recur so there's nothing extra that needs...
  20. alexj-12

    Online Training User Upgrade Changes

    The videos are being stored in the same forum they were before. If you lost access to the videos, OM me with proof that you recently paid for the upgrade and I can get you the supporter upgrade for the remainder of the 30 days since you paid
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