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So to qualify, I am a big NF fan, This week has been a bit rough, Hopefully the NF moderator will be watching!! 7-35 x56 ATACR. Five days before hunt departure and the Zero clutch breaks inside the elevation turret, snaps around the shaft...

I do value your input, and I repeat wrong place to look for help, Just a bit frustrating and honestly the resolution however gracious is not timely for my world, So if you hired me to put a roof on your house and after I was done and finished and down the road, You discover it...

Asking for any help is a bad idea I get that. Point taken, The issue with the new top shelf product still exist, Failed and not usable, I purchased NF for a reason and in my mind it was to get the best, Just looks like I have a faulty best scope on the market with as of this...

Like I said point taken, Suppose you are all right. Wrong on my part to wish for a different outcome other than the gracious one offered by NF, Was holding out hope for using the NF for the purpose I purchased it, I was only seeking the best I could afford, Maby next time, thanks for...

Certainly not trying to come off as a jerk, Hope your clutch don't fail when you need it, Wouldn't wish that on any friend. I guess I'm guilty of expecting it not to fail.

4 weeks is enough, however point taken,

I consider this to not exactly to be fair with a full warranty, I love the NF optics, They have left me hanging with the part where I start antelope hunting in Casper Sunday, I would expect the scope not to fail or to have timely reasonable support out of NF. Timely?

They sant a RMA number and where to ship it last night in a e mail, thanks for the reply

Call them and help me out! I need you guys.

do me a favor and tell them about that, Shot show or not, I have spent over 5k on two scopes with them and no kidding this is how it's going with them, 4 weeks and shipping,,,,, mule deer season over in Wyoming before expected return, maby if they hear about it from other customers it...

Yes however one would think with a top shelf scope at top shelf prices, one could swap scopes at will without the fear of complete equipment failure, Or at least have my back, Vortex is sending shims for the viper priority mail for free.

I talked to them 5 times yesterday I know they would remember,

If you have a few minutes and you could check with NF I'm sure they would repeat what they told me, just cost you a phone call

Hopefully one of you guys belongs to NF and can help them come up with a solution other than dig out the old Viper, I'm not kidding here

I could attach pics of the broken clutch just have to get back home to the scope.

Currently high and dry, I could provide contact info if you guys want to check, my scopes are even regesterd with them when purchased, I asked and they are not interested in trying to coordinate getting the repair job to me, 4 week turnaround is what they said, I bought the scope December...

Yes I would call it a complete failure, attempting to dial the elevation up to compensate the zero hold left the turret in a up position, with the clutch broken there is no way to lower the elevation without channel locks, so complete failure as a hunting implement, I'm not being a jerk it's...

I suppose that says it all, Just puts me on the spot depending on the scope, Big investment , and a big believer, forced to hang different glass before the trip,

Will be working it today, Actually leaving Friday morning for Wyoming

Yes this sounds identical to my story,,,,, never a issue out of the 7x32 NXS. That's what sold me on the idea of the ATACR