I sent a suppressor out on the 19th to have a new end cap made, I sent a print along with the suppressor and the end cap was nothing fancy just a flat end cap with spanner wrench pin holes in its face, the one that was on it was domed and i hated it.
I talked to the company guy on the phone and he said it would be no big deal with a turn around time of 4 days tops, he also said he would look and see if the baffles could come out while he had the front of the suppressor open.
the monday after shot show i emailed them to see if the suppressor got their and they said it did but the guy that was working on it was sick, so from monday after shot until today my suppressor has not even been touched.
my c3 dealer wants a date the suppressor will be delivered, now i am personally in no hurry but when some one tells me 4 days tops and my c3 dealer wanting a date, i personally feel like i might as well just get my money back and tell them to just send the can back and just for get about the end cap.
so thats what i told the company, since the guy has not even called me since the suppressor came in to tell me he looked the can over after countless calls and emails ( only getting the secretary when i email ) I told them to just mail my money order back and the suppressor.
I honestly wouldnt mind the wait, but i dont see why this guy has not called me, the secretary told me today she would make sure he gave me a call, i waited till 8 tonight gave the guy a call and he sent me right to his voice mail, that was the last straw for me.
should i cut them a break ? should i tell this c3 dealer on my end to just relax and let these guys do their work ? I am in between bad customer service and a pushy c3 dealer
I talked to the company guy on the phone and he said it would be no big deal with a turn around time of 4 days tops, he also said he would look and see if the baffles could come out while he had the front of the suppressor open.
the monday after shot show i emailed them to see if the suppressor got their and they said it did but the guy that was working on it was sick, so from monday after shot until today my suppressor has not even been touched.
my c3 dealer wants a date the suppressor will be delivered, now i am personally in no hurry but when some one tells me 4 days tops and my c3 dealer wanting a date, i personally feel like i might as well just get my money back and tell them to just send the can back and just for get about the end cap.
so thats what i told the company, since the guy has not even called me since the suppressor came in to tell me he looked the can over after countless calls and emails ( only getting the secretary when i email ) I told them to just mail my money order back and the suppressor.
I honestly wouldnt mind the wait, but i dont see why this guy has not called me, the secretary told me today she would make sure he gave me a call, i waited till 8 tonight gave the guy a call and he sent me right to his voice mail, that was the last straw for me.
should i cut them a break ? should i tell this c3 dealer on my end to just relax and let these guys do their work ? I am in between bad customer service and a pushy c3 dealer