Atlas bipods
- Thread starter Ranger188
- Start date
Ill never understand why people come online to post questions when they can just call the manufacture first., who coincidently is the only entity who will give you a definitive answer.
5 second google search will give you their direct contact info.
It must be this Facebook generation who need to status update every time they take a shit or take a sip of water.
5 second google search will give you their direct contact info.
It must be this Facebook generation who need to status update every time they take a shit or take a sip of water.
I'll never understand why people get so butt hurt when other people come to a forum and ask for advice....
How many threads you need to say the same thing... Call the manufacture.
Not to mention a ton of these types of threads are fake disinformation that competitors use to try and slander each other. They pop up in google and targeted searches all the time.
If the manufacture is not responsive or is not providing reasonable customer service, then make a thread.
Hasn't the golden rule always been to allow the manufacture to make it right/respond before throwing out dirty laundry? Even more-so for the poster who often is the error, not the product.
I'm sorry your so angry. Must be a snowflake.
You must be smarter than everyone here, if you have never asked a question.
You are the reason S.H. gets a bad reputation.
I'm pretty sure I am older than you and I'm not on Facebook.
There site wouldn't let me send a photo.
So instead of sending a $300 bipod and not knowing what I was in for, thought I'd asks here.
Didn't bash their product.
I called and got a return #
You must be smarter than everyone here, if you have never asked a question.
You are the reason S.H. gets a bad reputation.
I'm pretty sure I am older than you and I'm not on Facebook.
There site wouldn't let me send a photo.
So instead of sending a $300 bipod and not knowing what I was in for, thought I'd asks here.
Didn't bash their product.
I called and got a return #
Guys thanks for the support, B&T has and will always strive to take care of their customers, without them, we have no business. That is why we have a lifetime warranty, not the BIG PRINT giveth and small print taketh away, but if it breaks, we repair or replace it. And while there are all kinds of shenanigans with competitors in this industry, the OP showed no malice in asking. We try to respond to all e,mails within 24 hours but we've been busy and are behind on all fronts.
Regardless, I have been off line for a couple days and saw OP PM moments ago regarding the ADM lever that broke. That is a ADM product not a B&T products, but as we sell it and will stand behind it.
It might be useful to share this found on our website - http://www.accu-shot.com/How_to_Adjust_ADM-170-S_Quick_Detach_Lever_Atlas_Bipod_Video_Tutorials.php
Regardless, I have been off line for a couple days and saw OP PM moments ago regarding the ADM lever that broke. That is a ADM product not a B&T products, but as we sell it and will stand behind it.
It might be useful to share this found on our website - http://www.accu-shot.com/How_to_Adjust_ADM-170-S_Quick_Detach_Lever_Atlas_Bipod_Video_Tutorials.php
6 weeks in and mrcrabs is already mr crabby on the hide! You got a long road ahead of you on here if a question is buggin you out so badly.
Its not conversation its warranty information. Information that 99.99% of the time will have to come FROM the manufacture. When dealing with a warranty issue why the fuck would you go out to the internet and ask random strangers how a company they have nothing to do with and have no idea how they will deal with the issue, for advice? Every situation is unique.
What happens:
A handful will say they will take care of you
Most will say give them a Call
A few will come in and tell you its a POS and sell it
Some will say oh man let me check if mine is broken too.
No one, with the exception of the manufacture can answer that. And if the OP knew the manufacture posted here, why didn't he send a PM?
No one with the exception of the manufacture can give you an accurate timeline to resolution. Joe blow throwing out numbers is worthless.
Starting to get the idea here?
Basic decency is to let a manufacture deal with any potential issues privately, and not blast their shit on the internet, where it lives for eternity. It does more harm to the manufacture (especially when its user error) and takes longer to deal with any actual issues. 9 times out 10 when it is user error, they aren't making another declaration and apology, the brand is still harmed.
But that would take common sense and a room temp IQ, which appears many here lack.
"But that would take common sense and a room temp IQ, which appears many here lack."
Now he's saying everyone here is stupid. Usually the angry person is the one with the problem.
You can't argue with stupid. Everyone here feels sorry for you.
And we will get on with our lives much better without you and your negative comments.
I'm guessing you've gotten kicked off other forums, because your right and others are always wrong.
This topic has gotten off hand and my issue was handled and no company was disrespected
no matter what imaginary wording Crabs man thinks.
Now he's saying everyone here is stupid. Usually the angry person is the one with the problem.
You can't argue with stupid. Everyone here feels sorry for you.
And we will get on with our lives much better without you and your negative comments.
I'm guessing you've gotten kicked off other forums, because your right and others are always wrong.
This topic has gotten off hand and my issue was handled and no company was disrespected
no matter what imaginary wording Crabs man thinks.
Wanted to post an update. (as long as someone doesn't have a sh!t fit over it)
Sent my PSR in for repair, the day after they received it, they called me and asked
if there is anything else they could do. They fixed the problem and sent back out that day.
That's great customer service. Just received it back in the mail.
Sent my PSR in for repair, the day after they received it, they called me and asked
if there is anything else they could do. They fixed the problem and sent back out that day.
That's great customer service. Just received it back in the mail.
A bit off original topic but on point with what this thread has become, I actually agree with Crabs (for the most part). I feel like a lot of bandwidth is wasted, on this & other sites I'm sure, speculating & pontificating on what a company will or won't do. Now I'm not saying that the OP was out of line here, who am I to judge & @Kasey didnt seem to mind. That being said, I think if I were in this position I would've simply contacted the company & handled it. Perhaps then if I had an exceptionally good (or bad) experience, I might come on here & relay that information (as the OP has) to maybe help out someone else or at the very least say thank you. But I'm not saying thats the 'right' way to handle this.
As usual, it's worth what ya paid for it, YMMV & all that, haha! Glad it worked out OP, Kasey is top notch.
As usual, it's worth what ya paid for it, YMMV & all that, haha! Glad it worked out OP, Kasey is top notch.
