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Black Hole Weaponry CS

azimutha

Gunny Sergeant
Full Member
Minuteman
Nov 11, 2009
1,044
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Montana
I just got off the phone with Lynn @ BHW to resolve a screwy issue with my credit card. What an awesome company! Being a small business owner myself, it can be difficult to deal with every customer in a timely fashion and make things right. But in my case BHW went above and beyond. I'm betting the barrel will be just as good when it arrives.
 
I couldn't agree more that their CS is great. I called them last week with an issue, and they went above and beyond to fix it. Years ago, when I ordered my first barrel from them, I was sent the wrong barrel and they rectified the situation quickly.
 
Maybe these things should of never happened in the first place.

In my case, it was my card that caused the problem. BHW didn't have to do anything, but they did anyway. That's above and beyond. FWIW, the issue with my card originated with Target...a place I don't plan on doing business with for a long time.
 
Good on Black Hole. As to Wal-Mart and Target. Wal-Mart supports shooting with ammo and guns where they are legal and sell-able. Target? I don't mind Wal-Mart customers, some look odd and many not stylish, but then again so does much of the rest of the world.
So I'll happily continue to spend my money where my business is appreciated and my interests are acceptable, not at Target.