Maggie’s Powder Valley Warehouse Burned Down

[fpgt72]

I remember years ago a trash company had a fire right after the purchase of about a dozen new trucks. First thing everyone said was fraud. They had cameras inside the truck barn and recorded a light fixture shorting out. Total loss.

Sometimes shit happens.

 

[flogxal]

What I tell friends who ask me about insurance claims, like if their truck got hit or they had a water damage event on their property --

1) Be honest with them, they work to ferret out fraud first thing out of the gate and it will -- if the claims people and their hired counsel are good -- bite you in the ass if you try to exaggerate things. I had friends in HS who told me they filed bogus "car stereo theft" claims and got away with them, but I would never use that tale as reason to try it myself.

2) Remember they are trying to save their company money, at all times. The more you ask them, "what do you need from me to fix this situation?" the better your position later if it becomes a beef, and the better your chances of being known inside the company as not a PIA complainer claimant. Because believe me, they deal with a lot of those folks.

3) Even if they are a known "friendly" company remember their job always is to save themselves money, because they don't stay in business by giving it away on fraudulent claims or over-estimated ones.

The best companies will work with you all the way to a happy fix. The worst stonewall you until you give up and take a reduced value or nothing at all. Most are between these two. I hope PV has a USAA styled experience on their claim.

 

[lash]

The worst stonewall you until you give up and take a reduced value or nothing at all.

I did have this happen. It wasn’t fun and was a pain to resolve.

Stonewall is an exact description.


Anyway, to derail this further, I do hope that PV does get this resolved for themselves and their customers. I do not know their holdings, but I have the impression that this is not their only location and that they have alternative options to fall back on in this worst case scenario.

Anyone in business tries their best, within their resources, to have disaster plans in place. They aren’t always the best, but it helps. Especially with insurance coverage costs.

 

[EddieNFL]

I did have this happen. It wasn’t fun and was a pain to resolve.

Stonewall is an exact description.


Anyway, to derail this further, I do hope that PV does get this resolved for themselves and their customers. I do not know their holdings, but I have the impression that this is not their only location and that they have alternative options to fall back on in this worst case scenario.

Anyone in business tries their best, within their resources, to have disaster plans in place. They aren’t always the best, but it helps. Especially with insurance coverage costs.

Had a similar experience with an auto claim. I won’t mention the company or State.

 

[sirhrmechanic]

They are a class company… look forward to, hopefully, seeing them back online soon!

Glad everyone in the family, the warehouse team, and the community is safe.

Sirhr

 

[flogxal]

Definitely wish them the best to get past this unfortunate hiccup in their operations. Good company, always good stories about them around the internet in reloading discussions. I've ordered from them and got fast shipping & good communications.

 

[ColinW]

It broke my heart seeing their email chain go out and reading what happened. I immediately sensed foul play or at least, an intentional arson. God only knows. Like most er'y one here, i too LOVE PV and have spent several hundred dollars on powder over the years thru them. It was nothing but joy getting my power from them. I hope they get back operational quickly!

 

[Edsel]

We have been through a heat wave.

Perhaps the air conditioning couldn’t keep up…

 

[DarnYankeeUSMC]

If your body shop has a fire and inventory's burned and you don't carry a slush fund for emergencies, how quickly are you back up and running? Who funds the rebuild? Who buys the replacement inventory? Are your wholesalers going to put it on a tab? Or do they want money for the inventory you need to replace?

The bank.
Especially for a company with a proven business plan. A short term loan until the insurance is settled. Wholesalers will carry over for a good standing customer in these situations. As for PV I would think that they buy directly from the mfg.

 

[68ss396]

Looking through their inventory of what is still for sale on their website from their other warehouses is interesting. I used them primarily for reloading so its going to be a while before I can use them again.

As for people bragging about USAA, I hope your next experience with them is good. We got beat up by a tornado and hail, even declared a FEMA disaster and they were terrible to deal with for home and auto. After 20 years with them I cant recommend them anymore.