Last summer I bought a set of comp case holders from amazon. They were shipped defective. A sharp bur was present which could damage the case IF you could force it into the holder. Totally useless. I contacted Redding and spoke with a lethargic individual whom instructed that I send them in for repair. He said they knew of the problem as others were calling in. I paid for shipping. Waited almost 4 weeks then finally they arrived. Well, a completely different set. I was pissed. 4 weeks for a warranty exchange plus I paid shipping! Time passes and I quickly let it go.
This time. I was neck sizing 6.5 Lapua and noticed decapping failure. I had a piece of stainless steel media lodged in the base of the case and it destroyed the pin and holder. This was for a comp S bushing die. No replacement part on any of the normal sites. I sent an email at 11:40 on Wednesday PM only to ask for the part number. Friday I found one in my mailbox with a new catalog. That means they overnighted the package. The polarized experiences baffle me, but I am happy. Thank you Redding.
This time. I was neck sizing 6.5 Lapua and noticed decapping failure. I had a piece of stainless steel media lodged in the base of the case and it destroyed the pin and holder. This was for a comp S bushing die. No replacement part on any of the normal sites. I sent an email at 11:40 on Wednesday PM only to ask for the part number. Friday I found one in my mailbox with a new catalog. That means they overnighted the package. The polarized experiences baffle me, but I am happy. Thank you Redding.
