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Is he still in business? I would assume based on his occasional Facebook updates and such. He has the worst customer service I have ever dealt with but I think its because he still has another job and life. Still I haven't heard or received replies even when trying to purchase a stock.
As for the stock itself its probably my favorite chassis that I have seen/used.
I could pick apart every aspect of what you said, but I won't waste the time. His customer service is the worst in the business, but you can't deny that the stock itself is one of the best made for the PRS type of shooting that alot of us do. This isn't just my opinion.....