SUREFIRE Customer Service

[ar15operator]

Had a compromise on the cable of the tape switch on a new M952V. After a few emails including digital photos a new $95.00 tape switch is on the way.

Thanks to Alex and Chris for great customer service.

Operator...

 

[salmonaxe]

Re: SUREFIRE Customer Service

Good to hear their CS is still top notch.

 

[SwatSgt]

Re: SUREFIRE Customer Service

They were very helpfull to me on a personal issue with my Z2 flashlight and top notch and even went beyond to help me when an out of date Dept issued light on our MP5/40 quit working. They fixed us up real quick and did it all under warranty on a very old weapon system light.

They have a lot of my money but with thier CS I will continue to buy from them

 

[Slapchop]

Re: SUREFIRE Customer Service

They're awesome to deal with. When the mounting bracket broke on my X300, even though it was out of warranty they sent me a new set of parts, no questions asked and no money out of pocket.


A fine company which prides itself on customer service and making a quality product.

 

[Voyagertwelve]

Re: SUREFIRE Customer Service

+1 they have always been very helpful for me.

 

[Brutas]

Re: SUREFIRE Customer Service

I told them I ran the test on the tail cap that Chuck Vlasek posted here, New tail cap en route. 2 min conversation. Good people.

 

[nra-life-member]

Re: SUREFIRE Customer Service

I also have had a good experience with them

 

[MTAR15]

Re: SUREFIRE Customer Service

They have helped me several time, A+ in my book.

 

[JMC]

Re: SUREFIRE Customer Service

Every time I've had to call (which is rare) they have always been great to work with. And they have the best in products too.
JMC

 

[Sumpter Steve]

Re: SUREFIRE Customer Service

They are an absolute pleasure to deal with.