UPS lost my 77/17 barrel UPDATE

[ggmanning]

Yep, they lost my 77/17 barrel! Mailed with a 10/22 barrel to Tornado Technologies for threading. The 10/22 barrel and box made it.... the stainless 17HMR barrel did not. Receiver said the box looked like it was dragged behind the UPS truck. Filing my insurance tomorrow we'll see how that goes. Damn the luck!! How in the heck does a stainless 22" gun barrel make it out of a package unnoticed while the other barrel stays in place. I'll bet somebody took the thing and if UPS gives me any run around I am done with them and so is my business.

OK...rant over...does anyone know of a good aftermarket source for a threaded 77/.17HMR barrel??

 

[XxMerlinxX]

Re: UPS lost my 77/17 barrel

I bet the package got opened somewhere along the line, one barrel dropped out, someone found the package elsewhere and thought that only one barrel originally was in it, so they sent it on its way. Good luck with the insurance claim though, I've heard it takes quite a while.

 

[Captain Kirk]

Re: UPS lost my 77/17 barrel

They will blame it on the packaging, I can hear the conversation in my head right now. They have their ass covered so well now, the only way they will cover something is if it is stolen in their possession or if THEY packaged it themselves.

Hope you get lucky and they take care of you.

Kirk R

 

[terrell35744]

Re: UPS lost my 77/17 barrel

The "The Barrel Man" has the shilen barrels for a good price just give him a call.
www.thebarrelman.com

 

[KYS]

Re: UPS lost my 77/17 barrel

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Captain Kirk</div><div class="ubbcode-body">They will blame it on the packaging, I can hear the conversation in my head right now. They have their ass covered so well now, the only way they will cover something is if it is stolen in their possession or if THEY packaged it themselves.

Hope you get lucky and they take care of you.

Kirk R </div></div>

UPS usually wont package anything for you. UPS stores will but are privately owned and any hardships usually end up on their heads. UPS is a clever web of trickery.

 

[frankythefly]

Re: UPS lost my 77/17 barrel

Happened to me too on 2 krieger barrels, I hate UPS!!! It made it all the way to SLC Utah then both seem vanished from there. Every rifle that I have shipped UPS has ended up being damaged also.

 

[KYS]

Re: UPS lost my 77/17 barrel

It also depends on what depots your items go through. The main hub for the east coast is about 40 minutes north of me in Louisville. I have had fairly good luck with them, better luck with FedEx

 

[padronanniversary]

Re: UPS lost my 77/17 barrel

If you ever watched the first skit of pet detective where Jim Carey mocks a ups guy, that is not far from the truth when I worked at a UPS hub out of high school 18 years ago. We made at the time I think $14 a hour and over time after 4 hours a night loading trucks. But it was all about how fast you were, throw packages, build walls, you would hear florescent lights break all the time as well as glass. One guy there would take dumps in the trucks. I was amazed once you learn the inner workings of those operations. It was all about not having a single package left at the facility, even if it meant loading it on a truck to get it out of there.

 

[168BTHPM]

Re: UPS lost my 77/17 barrel

I have shipped hundreds of guns, scopes and other things through UPS and only had three guns get damaged. If you factor in the number of packages they handle every day the actual damage rate is very low. They used to have an independent company handle their damage claims, they denied everything up front and made you fight for it. UPS is handling their damage claims internally again and the service is much better.

I have never watched the knuckled dragging hunchbacks on the docks loading trucks, but I can tell you the drivers are top notch.

FedEx Ground is another story, they can lose a package before the truck leaves the loading dock.

 

[AK10mm]

Re: UPS lost my 77/17 barrel

If you need another bbl,try Hi-Desert Dog,you will get it already threaded to your specs with a thread protector,very accurate bbls and reasonably priced

 

[ggmanning]

Re: UPS lost my 77/17 barrel

I will check out those suggestions on barrels...thanks. I called Ruger and they will sell a replacement barrel but they told me they have to have their "gunsmiths to factory fit" it and will not sell just the barrel. I couldn't help but laugh out loud on the phone. I can see how the intricate V block system has got to be fitted by factory gunsmiths.

I have been changing out Ruger barrels since I was about 10. I think what they meant to say was "some of our barrel seats and action tolerances are sloppy and we may have to epoxy the barrel in place for proper fit"

 

[Only10x]

Re: UPS lost my 77/17 barrel

good luck with the claim and let know how it goes.
Ive shipped alot mostly thru USPS and few times UPS without a single loss or damaged item :knock on wood:
so im really curious as to how these things turn out just incase im ever in your shoes.

 

[p620346]

Re: UPS lost my 77/17 barrel

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: 168BTHPM</div><div class="ubbcode-body">
I have never watched the knuckled dragging hunchbacks on the docks loading trucks, but I can tell you the drivers are top notch. </div></div>

Their regular drivers may be top notch but some of the substitutes are pretty bad. We have a very steep, straight driveway and our usual UPS driver always backs up it so that he does not have to turn around. Well a substitute driver drove up and tried to turn around. He did not make it, got hung up on some trees and tried to back up but just spun his wheels because all of the weight on his truck was at the front. He tried moving all of his cargo to the side with the spinning wheel and even tried to put on snow chains to get more traction. He refused to call for help and my wife wound up having to pull him up the driveway enough with her 4 x 4 so that he could finally make the turn and she could get out of the driveway. We never saw him again.

 

[vman]

Re: UPS lost my 77/17 barrel

Really? What a dumb ass i hope he learnt his lesson

 

[Wild_Bill]

Re: UPS lost my 77/17 barrel

try green mountain barrels they actualy have started sending shims out with barrels to make sure that you can close the bolt on the barrel as some are machined back to far and need shimming to work correctly so i can see where Ruger is coming from as there tolerences have gone up the shit on these rifles. Green mountain has heaps of profiles and barrels at great prices.

 

[264win]

Re: UPS lost my 77/17 barrel

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Wild_Bill</div><div class="ubbcode-body">try green mountain barrels they actualy have started sending shims out with barrels to make sure that you can close the bolt on the barrel as some are machined back to far and need shimming to work correctly so i can see where Ruger is coming from as there tolerences have gone up the shit on these rifles. Green mountain has heaps of profiles and barrels at great prices.

i have to agree with bill on everthing exept , that rugers tolerances have lowered , they have always sucked , imho. fyi, if you were to send back the rifle for them to "fit" a barrel be warned that they will remove and KEEP any aftermarket parts. some great service to go with great products.



</div></div>

 

[dtask]

Re: UPS lost my 77/17 barrel

I went through the UPS claims service for a stock that had been damaged while in their possession. It took about a month to get the claim filed and straightened out (my experience is that their online claim process is meant to discourage & not work). They then they sent an "inspector" out to look at, document in writing and photograph the the stock and the packaging. The "inspector" was a guy that chased claims for UPS part time. He said plenty about UPS's standard procedures regarding the claims process - which I wrote down and followed. Ultimately, UPS did cut a check for the replacement - over $600.00.

<span style="text-decoration: underline"><span style="font-weight: bold">Here is what I learned</span>:</span>
**<span style="font-style: italic">Only the shipper can file a claim - the recipient cannot initiate it and ultimately, all correspondence regarding the claim and any/all restitution, if awarded, will go to the shipper in their name. This is important to note if you are purchasing a gun via Guns America or Gunbroker </span>- make sure your Seller isn't a shyster, is actually insuring the shipment and is someone that you feel good about working with in case the SHTF. (**<span style="font-style: italic"><span style="font-weight: bold">this part doesn't really apply to the OP or this thread</span></span>)

<span style="font-weight: bold">Keep everything</span> - receipts, packaging, damaged product....everything because they are going to ask for it. In the event that something is missing, the receipt will have the shipping weight which will prove something is missing.

<span style="font-weight: bold">Purchase insurance/put an accurate declared value</span>. If you don't take the precautions & pay for them up front, you're shit outta luck.

<span style="font-weight: bold">Follow up</span>. File the claim online AND call them. They're going to drag their heels every step of the way. You have to do all the work, so know that up front and then do it.

<span style="font-weight: bold">Stay calm</span> - nobody is inclined to help an asshole, so don't be one. Act efficiently and professionally and your result will likely reflect your efforts.

 

[feel_da_fury]

Re: UPS lost my 77/17 barrel

My guess is when your box got crush in a conveyer belt. One of the barrel fell out. So they probably thought there was only one barrel in the package when they retape the box. My guess is they probably found your other barrel at the end of the shift. That barrel probably got sent to their "over good" warehouse.

 

[ggmanning]

Re: UPS lost my 77/17 barrel

Jumped through a few hoops to complete the process but the claim was paid quickly with no hastle. Still a PITA and I feel certain someone made off with my barrel. At least it worked out with the insurance claim.

 

[bray]

Re: UPS lost my 77/17 barrel

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: STX</div><div class="ubbcode-body">My guess is when your box got crush in a conveyer belt. One of the barrel fell out. So they probably thought there was only one barrel in the package when they retape the box. My guess is they probably found your other barrel at the end of the shift. That barrel probably got sent to their "over good" warehouse. </div></div>
99 percent chance this is what happened. Thieves go for small stuff they can resale easily.