I'm thinking of pulling the trigger on a <span style="font-weight: bold">used</span> USO SN-3 TPAL and was wondering if USO will honor the scopes warranty even though I'm the second owner. I know they make bulletproof scopes and I will probably never have a problem, but I would like a little piece of mind.
Rifle Scopes USO Warranty
- Thread starter powereng
- Start date
Re: USO Warranty
Every one I own was bought used. Cleaned and checked by USO at no charge. Scopes from old to almost new builds....same service.
Every one I own was bought used. Cleaned and checked by USO at no charge. Scopes from old to almost new builds....same service.
Re: USO Warranty
John has a gentelmans way of doing buisness. It's rare nowadays, but if it says USO on it, he stands behind it.
John has a gentelmans way of doing buisness. It's rare nowadays, but if it says USO on it, he stands behind it.
Re: USO Warranty
USO takes care of their customers.
I had an ST-10 so old, it didn't have a serial number on it. I somehow managed to crack one of the internal lenses in the optic, so I sent it back to USO, fully expecting them to say there wasn't much they could do.
To my surprise, I got a call from Jeff; the gist of it was, they could have replaced the lense, but because the scope was so old, they didn't have the tooling any more to work on it well. He asks, "Is it alright if we just build you a new scope?"...
The only thing I was charged for was the addition of an EREK knob on the new scope.
That's just one of the many times the guys and gals at US Optics have taken care of me.
USO takes care of their customers.
I had an ST-10 so old, it didn't have a serial number on it. I somehow managed to crack one of the internal lenses in the optic, so I sent it back to USO, fully expecting them to say there wasn't much they could do.
To my surprise, I got a call from Jeff; the gist of it was, they could have replaced the lense, but because the scope was so old, they didn't have the tooling any more to work on it well. He asks, "Is it alright if we just build you a new scope?"...
The only thing I was charged for was the addition of an EREK knob on the new scope.
That's just one of the many times the guys and gals at US Optics have taken care of me.
Re: USO Warranty
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: WhiteDingo</div><div class="ubbcode-body">USO takes care of their customers.
I had an ST-10 so old, it didn't have a serial number on it. I somehow managed to crack one of the internal lenses in the optic, so I sent it back to USO, fully expecting them to say there wasn't much they could do.
To my surprise, I got a call from Jeff; the gist of it was, they could have replaced the lense, but because the scope was so old, they didn't have the tooling any more to work on it well. He asks, "Is it alright if we just build you a new scope?"...
The only thing I was charged for was the addition of an EREK knob on the new scope.
That's just one of the many times the guys and gals at US Optics have taken care of me. </div></div>
That is imppressive service and although I can't purchase one at the moment this tread has convinced me to do so in the near future.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: WhiteDingo</div><div class="ubbcode-body">USO takes care of their customers.
I had an ST-10 so old, it didn't have a serial number on it. I somehow managed to crack one of the internal lenses in the optic, so I sent it back to USO, fully expecting them to say there wasn't much they could do.
To my surprise, I got a call from Jeff; the gist of it was, they could have replaced the lense, but because the scope was so old, they didn't have the tooling any more to work on it well. He asks, "Is it alright if we just build you a new scope?"...
The only thing I was charged for was the addition of an EREK knob on the new scope.
That's just one of the many times the guys and gals at US Optics have taken care of me. </div></div>
That is imppressive service and although I can't purchase one at the moment this tread has convinced me to do so in the near future.
Re: USO Warranty
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: WhiteDingo</div><div class="ubbcode-body">USO takes care of their customers.
I had an ST-10 so old, it didn't have a serial number on it. I somehow managed to crack one of the internal lenses in the optic, so I sent it back to USO, fully expecting them to say there wasn't much they could do.
To my surprise, I got a call from Jeff; the gist of it was, they could have replaced the lense, but because the scope was so old, they didn't have the tooling any more to work on it well. He asks, "Is it alright if we just build you a new scope?"...
The only thing I was charged for was the addition of an EREK knob on the new scope.
That's just one of the many times the guys and gals at US Optics have taken care of me. </div></div>
That is impressive, +1 for USO. Never had to use their CS, but everything I've heard has been stellar.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: WhiteDingo</div><div class="ubbcode-body">USO takes care of their customers.
I had an ST-10 so old, it didn't have a serial number on it. I somehow managed to crack one of the internal lenses in the optic, so I sent it back to USO, fully expecting them to say there wasn't much they could do.
To my surprise, I got a call from Jeff; the gist of it was, they could have replaced the lense, but because the scope was so old, they didn't have the tooling any more to work on it well. He asks, "Is it alright if we just build you a new scope?"...
The only thing I was charged for was the addition of an EREK knob on the new scope.
That's just one of the many times the guys and gals at US Optics have taken care of me. </div></div>
That is impressive, +1 for USO. Never had to use their CS, but everything I've heard has been stellar.
Re: USO Warranty
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: WhiteDingo</div><div class="ubbcode-body">USO takes care of their customers.
I had an ST-10 so old, it didn't have a serial number on it. I somehow managed to crack one of the internal lenses in the optic, so I sent it back to USO, fully expecting them to say there wasn't much they could do.
To my surprise, I got a call from Jeff; the gist of it was, they could have replaced the lense, but because the scope was so old, they didn't have the tooling any more to work on it well. He asks, "Is it alright if we just build you a new scope?"...
The only thing I was charged for was the addition of an EREK knob on the new scope.
That's just one of the many times the guys and gals at US Optics have taken care of me. </div></div>
I've had nearly the same exact experience. Their Customer Service is stellar.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: WhiteDingo</div><div class="ubbcode-body">USO takes care of their customers.
I had an ST-10 so old, it didn't have a serial number on it. I somehow managed to crack one of the internal lenses in the optic, so I sent it back to USO, fully expecting them to say there wasn't much they could do.
To my surprise, I got a call from Jeff; the gist of it was, they could have replaced the lense, but because the scope was so old, they didn't have the tooling any more to work on it well. He asks, "Is it alright if we just build you a new scope?"...
The only thing I was charged for was the addition of an EREK knob on the new scope.
That's just one of the many times the guys and gals at US Optics have taken care of me. </div></div>
I've had nearly the same exact experience. Their Customer Service is stellar.
Re: USO Warranty
There is no warranty. It's an understanding between a first-rate company and its customers that if a USO breaks, they will fix it.
It's honor versus lawyers. And honor always wins in my book.
USO is the way to go. Buy it and you will never look back.
Cheers,
Sirhr
There is no warranty. It's an understanding between a first-rate company and its customers that if a USO breaks, they will fix it.
It's honor versus lawyers. And honor always wins in my book.
USO is the way to go. Buy it and you will never look back.
Cheers,
Sirhr
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