Night Vision Well, It Has Been a Month

[diggler1833]

Not bashing, just informing.

Sellmark has had my Thermion XP50 for a month now. I've had several discussions with them on the phone now...their CS reps are very polite and professional.

Still no replacement for my dead on arrival thermal however.

At one point two weeks ago I thought that they were getting ready to ship a replacement. I was told that they had a unit in for me. I got pretty excited. A week goes by and no thermal, so I called again and was informed that my return authorization had not been fulfilled yet (no new scope to send me).

Maybe it's COVID. I want to give them the benefit of the doubt. That being said, I think I'm losing the desire to endorse Pulsar products.

 

[Sogan]

I can certainly understand the frustration. A DOA unit should be replaced immediately and they can play with it after to fix it and sell as a refurbished item

 

[MarinePMI]

With the recent run on guns, ammo and everything else, coupled with COVID screwing up international shipping, I'd think they're likely waiting on a replacement to send you...

 

[TheHorta]

With the recent run on guns, ammo and everything else, coupled with COVID screwing up international shipping, I'd think they're likely waiting on a replacement to send you...

Sure, but in the mean time our good friend Diggler is little more than coyote bait and defenseless against the Zombie Apocalypse.

 

[diggler1833]

Sure, but in the mean time our good friend Diggler is little more than coyote bait and defenseless against the Zombie Apocalypse.

Thank goodness I've got my trusty old Trail XQ38 still!

Not zombies...just friggin hogs everywhere.