Rifle Scopes WOTAC aaaarrrrgggghhhhhh!!!!!!!!

Beepy

Sergeant
Full Member
Minuteman
Nov 18, 2008
156
0
The Northwest Mountains
So.... a little rant....

Back when WOTAC was recieving great reviews I saved up some cash and purchased a WOTAC 4-14x50 Gen4. I called Matt, talked to him a bit, was a great guy. Sent it right, and for the money thought it was a great scope! I mounted it on my remington 700 in 308. Shot it a couple of times, it always tracked well and held zero. I put it in the safe, as I was then stuck doing rotations out of town and didn't get to shoot much.

Fast foward to March of this year. I figured I needed to get some loads worked up for a couple of local competitions coming up this year. Went out and the rifle was just not shooting. I figured that it was my load development, but I am pretty OCD and very methodical when it comes to loading. It got me bugged, so went and shot some hornady match that always works well in this rifle. No go, it seemed the vertical was off. Checked the rifle out, no changes, been sitting in the safe, everything looked great.

On March 23rd I emailed Matt at Wonders Optics and asked if there was any problems with the Gen4. In a reply he didn't say anything about the Gen4's but said to send it back to him and they would check it out.

I waited two weeks as I wanted to make sure that it was the scope not the rifle so I shot it again, with the same. This time however when I stood up I heard something rattling, it seems that there was a small tube that was about 1 inch long that was rocking around in the objective, knocking against the objective lens.

Well shipped it right back like Matt suggested, let him know of the arrival. If it was not fixable I offered to pay the difference for a Falcon Scope if needed.

(FYI I mounted a borrowed scope and the rifle is back to shooting clover leafs)

Fast foward to Today... JULY 3rd!.

Multiple emails back and forth. I have offered to get a different scope, repair the one I have, or just send back my broken one so I can part it.

Matt has assured me several time that "it will ship in 24hours or I will ship it out today." I even apologized for being a pain, cause I had some shooting competitions coming. He said "no problem, we owe you a scope." He even mentioned that they could not find my old one and inquired as to what kind it was so he could replace it.

AS TO NOW.... Nothing!!!

I know, its not a pricy scope, but hey he promised several times that I would at least get something back, and I am mostly ticked due to the run around (and the fact I've missed a couple of shoots)

I am not the type who bashes anyone else, my post count is low and I usually just lurk.... but I have to admit I'm pretty irritated.

Anyone else with the same deal?

FYI, I have all the emails if anyone is interested
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aaaggghhhhh!!!
 
Re: WOTAC aaaarrrrgggghhhhhh!!!!!!!!

Sounds to me like It's time to pick up the phone. I've found that frequently in the firearms industry there can be a disconnect between emails and action, especially for small businesses. Its usually just a case of whomever is answering emails not receiving information from whomever handles repair or shipping. I'm sure if you can get hold of them they'll figure out what happened and sort you out. My Wotac experience has been completely positive.
 
Re: WOTAC aaaarrrrgggghhhhhh!!!!!!!!

I bought a Wotac from Matt probably 3 years ago and have since sold it. Matt's customer service at that point was outstanding. A friend bought one at my recommendation but has had much worse luck and finally gave up. Not sure what's going on there, but I've heard hit and miss accounts of late.

I believe he's a member here, too.

John
 
Re: WOTAC aaaarrrrgggghhhhhh!!!!!!!!

Damn, sorry to hear that. Sounds like someone doesn't appreciate your money. There are a lot of sponsors on this site that would be happy to help you out once you get your scope back.
 
Re: WOTAC aaaarrrrgggghhhhhh!!!!!!!!

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: JFComfort</div><div class="ubbcode-body">I agree with the guy who said sell it and get a Super Sniper or Bushnell Elite Or sell it and save up more money for a better scope. </div></div>

+ 2
Matt in the past was really good with CS. Dont know about it now. SWFA on the other hand seems more and more like a company that is here to stay and make good scopes. I own two SWFA scopes and really like them.



Aron-
 
Re: WOTAC aaaarrrrgggghhhhhh!!!!!!!!

I ordered one and it was broke out of the box, I dont know if it was Ups that broke it or a defect.
The glass was fine but the turrets didnt work. I sent it back and got a second and it is great so far, tracks well.

Im running it on my AR and so far so good at 80rnds