Very clever and ingenious way to get the right help to vulnerable people and it has been used to get children out of kidnapping and human trafficking situations too. The case that stood out the most was a quick thinking Georgia or South Carolina operator who was IMMEDIATELY on cue, telling the woman to say "pepperoni" if the guy who had her captive had a weapon and "mushrooms" if he was unarmed. It was the former, the unhinged dude had a gun but it turned out to be airsoft after they got him cuffed. Operator got community awards for his wit and reaction speed.
