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LaRue OBR 7.62

BigTex

Dr. Dickweed
Full Member
Minuteman
  • Jul 14, 2013
    1,339
    3,309
    Today marks the 1 year anniversary of my order for a Larue Tactical OBR. When I ordered I was told 6-18 weeks and it has since been 52 weeks. This morning I picked up the phone just for S&Gs and called Larue up. The phone was answered by a very nice lady who transferred me to the sales department. This phone was answered by one of the rudest bastards I have ever talked to. I asked about my rifle and he said there is no information on rifle ship dates. I said: so I could be looking at another year or more? He then regurgitated the same line as before about no info. I then said this would be the second deer season in a row, since I ordered, that I didn't have my rifle. This prick hung up on me. Talk about customer service.

    I wish I had known last September what I know now. I would've ordered a GAP-10 and been shooting it for 6 months already. I will never buy another rifle from Larue tactical. They may make a nice rifle, but their business practices are suspect and their customer service is inexistant.
     
    I'm not familiar with their policies, but is there a way to cancel your order and take your money elsewhere?
     
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    If I do that it will have been a wasted year waiting.
     
    So, are you going to waste another year waiting? Also knowing that you aren't satisfied with the company with their lack of customer service. What if you need something worked on down the road. What will you expect from them then?
    Just thoughts I'd have if I were to be in your shoes..
    I have recently purchased a LaRue mount and had great service over the phone.
     
    That has crossed my mind as well. I have several of their mounts and am happy with all of them, but their CS lately in in the shitter. I don't know what's going on down in Leander, but Larue needs to cough up some answers. There have been people waiting longer than me for the Predatobr rifles.
     
    I found a LMT MWS at a LGS and I'm loving it ;) Just saying'......

    Good luck!
     
    So putting aside my known hatred of Mark.

    Right now the feel I get from the Larue Forums on AR15 is that they bit off way more than they can chew with this making their own barrel thing. The fan boys are claiming its something else small part related......but ya....do the math. GAP, JP, KAC, etc etc etc seem to be having no problems are kicking stuff out and are slowly getting caught up on back orders.

    Meanwhile at Larue.....it seems like virtually nothing gun related is coming out. To the point there have been guys "jokingly" asking for the rifle to be sent minus the barrel....lol and they'll just send it to George for one.

    Good luck, and if you order a GAP-10 or find a used one you know your getting a bad ass rifle.
     
    With that type of CS I would bite the bullet (no pun in tended) get a refund and move on. JP and GAP make rifles that are every bit as good as the OBR without all the BS you had to endure.

    It seems to me they are getting to big for their britches.
     
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    Hanging up on customers crosses a line that no amount of exceptional quality can make up for.
    Quality attracts a customer, good CS keeps a customer!
     
    I'm the customer and they better treat me like it. Not having answers then HANGING UP ON ME would have been it. I would have already requested a refund and let them have it. I have no patience for someone to treat me that way when I'm paying them my hard earned money!
     
    That's pretty shitty in my opinion. They have always treated me extremely well on anything I've needed. I don't agree with their current stance on updates with rifles though. They should have some sort of idea, even if it is a general idea of how long it is going to be that would be better. They clearly have something causing their production coming down to a trickle and I think a degree of transparency would help people be a little more understanding.

    That being said, those who have been bombarding companies and the NFA branch with constant status updates are at fault for making matters worse. (Not saying you are one of those people, you waited a year, you deserve an answer.)
     
    I wound up snaggin a GAP-10 off the PX when I was in the same boat as you. I had an OBR on order and wound up canceling it. Larue makes a great product but their delays are ridiculous. I'm also a little concerned about their barrels now being in house. I'm sure they're good and if they shoot then who cares but the GAP has a bartlein which I'm very confident in. I have a 5.56 predatAR and it's a great rifle but the waiting is unacceptable. GA's service has been outstanding by the way.

    You should look at JP as well. I'm actually considering putting up my GAP-10 for trade for one.
     
    I took my LaRue to a precision rifle course last week, and I had some issues with it. I then asked the instructor AND the assistant instructor to shoot it, and they had the same issue. When I called LaRue, their customer service rep told me it was the ammo and not the gun. When the three of us shot a different ammo with the same result, only then was I sent a return label. They have the gun now. That's a lot of work for a gun that's supposed to be pretty darn flawless straight out of the box. (Seeing as its still an in-progress situation, I'm not going to get into the details of what went wrong.)

    In any case, I'm done with LaRue and their weird way of handling their customers.
     
    I decided to go with JP and received my rifle last month. They said it would take 10-12 weeks and it was exactly 8 weeks from the day I placed my order and sent a 50% deposit to the day the rifle arrived at my FFL! Like all non-rack ready JPs it was a custom order with my little quirks added. The customer service rep that I spoke to was very patient and more than willing to answer my questions and help me out. I couldn't be more pleased with the customer service, price and delivery. As a Texan I like supporting Texas companies but I'm glad I didn't try to order a Larue.

    Although Larue did finally ship my 7.62 Pmags last week that I ordered in December 2012.
     
    Stay on the list buy something else in the meantime and sell whichever one you don't want when the Larue finally comes in.

    That customer service sucks though.
     
    Stay on the list buy something else in the meantime and sell whichever one you don't want when the Larue finally comes in.

    That customer service sucks though.

    I have a LMT MWS 16" CL that shoots around MOA. I haven't done any REAL accuracy testing on it. I'm looking for a 20" SS barrel for it.

    I really enjoy loading and shooting the .308.
     
    So putting aside my known hatred of Mark.

    Right now the feel I get from the Larue Forums on AR15 is that they bit off way more than they can chew with this making their own barrel thing. The fan boys are claiming its something else small part related......but ya....do the math. GAP, JP, KAC, etc etc etc seem to be having no problems are kicking stuff out and are slowly getting caught up on back orders.

    Meanwhile at Larue.....it seems like virtually nothing gun related is coming out. To the point there have been guys "jokingly" asking for the rifle to be sent minus the barrel....lol and they'll just send it to George for one.

    Good luck, and if you order a GAP-10 or find a used one you know your getting a bad ass rifle.

    There is no joke about that request. Many of us would seriously take it without the barrel and have someone else do it. I am one of the unfortunate fuckers who ordered my 5.56 tOBR on March 15, 2012 so I've gotten to watch the whole shit show unwind. I didn't order my 7.62 till 6-29-12 but even that is well over a year now. I have owned two other LaRue rifles in the passed and they were phenomenal, however, with the way this has been handled it is hard to think I will order more in the future. The quality of their products is top notch, but the CS has gotten to be piss poor, amongst the industry worst. Maybe he has confused a good warranty with good customer service, hopefully that changes.
     
    There is no joke about that request. Many of us would seriously take it without the barrel and have someone else do it. I am one of the unfortunate fuckers who ordered my 5.56 tOBR on March 15, 2012 so I've gotten to watch the whole shit show unwind. I didn't order my 7.62 till 6-29-12 but even that is well over a year now. I have owned two other LaRue rifles in the passed and they were phenomenal, however, with the way this has been handled it is hard to think I will order more in the future. The quality of their products is top notch, but the CS has gotten to be piss poor, amongst the industry worst. Maybe he has confused a good warranty with good customer service, hopefully that changes.


    Good luck. I got sick of Mark long ago......its been a very obvious trend for a couple of years now. The OSR/OBR was a similar fiasco....granted not nearly as long or as bad as the PredOBR at this point.
     
    What's odd is how Lother Walter suddenly fell from grace with Larue... that's not normal to me. And what's also not normal is how production seemed to just stop.

    Just playing devils advocate, but what if Larue fell from grace with Lothar Walther, and/or other suppliers? I understand weeks or months waiting for a gun, but 1+ years, and no ETA? That's pretty fishy.

    Being in the industry I'm in, I know first hand how you can only screw over a supplier so many times before you get cut off. Once you are cut off, it becomes very difficult to operate. Not saying that's the case here, but it since we don't know anything at this point, I wouldn't rule it out completely. I really hope I'm wrong...
     
    JP Enterprise has the BEST CUSTOMER SERVICE in the GUN industry. I placed my order in Feb. 2012 and I called them back many times to make changes and of course add more goodies to my order and they were nothing but respectful and polite and more than willing to do anything that I needed, I received my rifle 18 weeks later right on schedule. To say that I was impressed would be an understatement. After I received my LRP-07 I called a few more times with questions, and once again even after I already had my rifle they were nothing short of fantastic with helping me in anyway I needed. Now I am 49 yrs old and I have dealt with many different customer services from other manufactures but nothing came close to the service I got from JP Enterprise. ( JP rifles cost a little more but what you get in return in Quality, Precision, Accuracy, Reliability and Customer Service makes up for it and then some ).
     
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    I hear ya man. I ordered my PredatOBR in April 2012. I'm beyond pissed.

    My dumbass sold a GAP-10 to get the Larue b/c I wanted a lighter rifle. Lesson learned. I placed another GAP-10 order in Feb. I plan on cancelling my Larue order when GAP finishes up my rifle.

    I'm so over Larue. I saw the MOA all day long they posted and just got even more pissed. That's a pathetic target. Check out the GAP-10 video and see Tyler drive that rifle around 1/2 MOA many times.

    oh, and I think jaycoux has reasonable prices on his OBRs. If Larue does deliver a rifle to me, I was planning on keeping it a virgin and selling for around $5k.
     
    I understand where you are coming from but considering the douchebag couldn't even give you an estimated date of delivery you may be better off without the Larue anyways. What if you do have to wait another year still instead of a few months for a GAP? Will you still think yourself ahead for having waited?

    Making a post here may have been the best thing you could do as it at least lets others know that Larue is significantly behind schedule if they didn't already know. Pity you didn't make note of the individuals name who was rude to you. I always make a point of repeating a CS reps name back to them so they know I know who they are: "Hello, this is Brad. How can I help you?"; "Hi Brad, how is it going?" or "Larue firearms, how can I help you?"; "Hello, who is this?"; "This is Brad, can I help you?"; "Hi Brad, this is my issue...". Trust me, I vary things up sometimes just to check the validity of this technique and I end up kicking myself for not getting the douchebags' name all too often. By getting their name if they are a complete turd later on at least I will remember their name to single out instead of flaming the entire company. I only started doing this after I got fed up with shitty customer service by the way; I'm not naturally a prick. For all the angst against Mark Larue within this community, I doubt he wants his clientele to be alienated and aggravated by some low-level phone jockey with a bad attitude.
     
    Another option is build your own.... If you buy quality tested parts you'll get a great reliable rifle at about 1/2 the price. Built mine off of an R25($1000 used), fulton/criterion barrel SS med contour 18.5" threaded($325 with head spaced bolt and local gunsmith put it on free cause i'm a loyal customer), jp adjustable gas block($80), PRS stock and new grip($270ish), CMC Trigger($150ish). I have NO reliability issues and the accuracy is great(1/2-3/4" at 100 with 168gr and 175gr FGMM)... I'm sure with the right handload(which i'm finding now) this rifle can run with any of the rifles named above.
     
    Another option is build your own.... If you buy quality tested parts you'll get a great reliable rifle at about 1/2 the price. Built mine off of an R25($1000 used), fulton/criterion barrel SS med contour 18.5" threaded($325 with head spaced bolt and local gunsmith put it on free cause i'm a loyal customer), jp adjustable gas block($80), PRS stock and new grip($270ish), CMC Trigger($150ish). I have NO reliability issues and the accuracy is great(1/2-3/4" at 100 with 168gr and 175gr FGMM)... I'm sure with the right handload(which i'm finding now) this rifle can run with any of the rifles named above.

    I keep almost doing a Noveske build for my 5.56 but I keep backing out because I'm in the middle of buying a house and know there will be plenty of unforeseen expenses with that.
     
    Make an offer then...they are mine :)

    I'm sure you'll get em sold but I don't think I'll buy another Larue rifle after all the bs mark put everybody through with the tOBR. I have a predatAR already and it's a great shooter but I don't really have a place for another at the moment.
     
    I keep almost doing a Noveske build for my 5.56 but I keep backing out because I'm in the middle of buying a house and know there will be plenty of unforeseen expenses with that.


    I have a 300blkout noveske. Pretty sure they use pac-nor barrels. I know mine is a good shooter. It's also a frankenstein rifle.
     
    I have a 300blkout noveske. Pretty sure they use pac-nor barrels. I know mine is a good shooter. It's also a frankenstein rifle.

    I should have been more detailed in what I said. A Noveske gen 2 lower, MUR1a upper are what I know for sure now. Not sure what route I would go for barrel, Noveske barrels seem high priced to similar quality options to me.
     
    that is frustrating. Is there something about the LaWho that neither GAP nor JP could compare?
     
    that is frustrating. Is there something about the LaWho that neither GAP nor JP could compare?

    I'm wondering the same thing.... I bought a magnetospeed chrony from them and they sent me a whole bunch of neat nik-naks(alum armadilo beer opener, dry rub, stickers, and the 2010 international sniper comp DVD) which was nice of them.
     
    I have had an obr on order for 9 months. Recently bought an lm8mws and now pretty sure I'm cancelling the obr. The lmt is nice.
     
    Kind of sad.....I've had great product come from Larue.

    That said, just placed an order for a JP LRP-07 in 6.5 creed.

    Hey, Larue--get it together guys! When you're on, you're on. Sounds like it's time to have your business plan re-evaluated.

    -best of luck bros!
     
    I'm wondering the same thing.... I bought a magnetospeed chrony from them and they sent me a whole bunch of neat nik-naks(alum armadilo beer opener, dry rub, stickers, and the 2010 international sniper comp DVD) which was nice of them.

    The dillo dust is laced with heroin to keep folks rabid for their next bottle.

    Regarding their CS, it seems to have definitely gone downhill the past few years. When I ordered an OBR in 2011 I worked with a gentleman named Alfred through the buying process, and called back a few times throughout the wait to tweak my order or get updates, and he was always very helpful. Fast forward to earlier this year, and I called to ask about the wait time on a mount that they listed as backordered after I purchased it online. I asked to speak with Alfred, but was told he no longer works there. The person I spoke with (didn't get the name, sorry) was pretty un-helpful, though not rude, and basically told me it'll be ready when it's ready.

    It's sad to see that LT seems to have really fallen off in that area. Mark used to provide very solid customer service, and that's part of why he has (had) such a fanbase. They still make good stuff, but so do plenty of other folks at this point. I can't see buying another rifle from LT unless there's some serious changes in how they do business. With GAP and JP putting out excellent products that perform as well as (and in many cases better than) LT's rifles, there's no reason to pay for Mark's stamp on a rifle.
     
    I ordered a .308 tOBR in 8/12 after spending some time behind some OBRs. I liked everything but the 20 MOA top rail and the original "Texas Ranger" rifle seemed like the best of both worlds. Now they've changed the rifle to this break down version, changed the trigger from the SSA, and lastly now it's not a LW barrel but a larue in house...

    I'm very satisfied with all of the mounts that I use. But this PredatOBR fiasco is ridiculous.

    I picked up an LMT MWS with an 18" SS barrel and I'm very happy with it and all of the CS from LMT as well.
     
    I have no personal knowledge of what goes on at Larue but I recently taught a class and all of the students from a Fed Govt agency had Larue OBR's. The rifles were all great shooters but I know they didn't have a super long wait to get them. I'm guessing that Larue prioritizes certain orders (they probably ordered at least 100) and everyone else takes a back seat.
     
    My personal experience was not stellar in the Customer Service realm. I purchased an Larue ACOG mount and used this on my HK MR556. The groups grew in size when I used the Larue mount and shrunk when I went back to the Trijicon mount. Go figure, right? It took me months to figure this out. I called and send the item back. Some lady called me saying there was nothing wrong with it, that they "tested" it and it returned to zero every time. I explained the issue and they said they could not help me and sent the mount back to me. I sold it on Ebay for 75% of the price and moved on.

    Not the happiest with Larue. I still like the free hat though. Who knows, maybe they will get things turned around once the dust settles?
     
    IF Mark Larue spent 1/4 the time he does bullshit on the internet and whining like a bitch instead of building rifles and getting his house in order......Then everyone would have their guns by now. Hes down right pathetic and a strait up asshole. Outside of his guns, most of his products are obsolete shit anyway.
     
    IF Mark Larue spent 1/4 the time he does bullshit on the internet and whining like a bitch instead of building rifles and getting his house in order......Then everyone would have their guns by now. Hes down right pathetic and a strait up asshole. Outside of his guns, most of his products are obsolete shit anyway.

    I'm gonna disagree with you there hotshot. The mounts and other small parts are top notch. So are the bags and pretty much all their products. There's nothing obsolete about them. I don't disagree though about all the nonsense he's caused with his rifle releases and wait times.
     
    I'm gonna disagree with you there hotshot. The mounts and other small parts are top notch. So are the bags and pretty much all their products. There's nothing obsolete about them. I don't disagree though about all the nonsense he's caused with his rifle releases and wait times.

    No offesne but you really don't know what your talking about here. His mounts are a 10 year old, obsolete design from the days when Arms were all that was on the market. If you like mounts that destroy rails, dont hold zero (not that many QD's do), require tools to adjust and have a very shitty bearing surface.....than by all means buy Larue. I'm sure you will enjoy the 5 pocket consitituions and dillo dust.

    All of Larue's shit is vastly overpriced(His guns are the exception. On par for the quality). How do you think affords to put all that shit in the box. I must have 17 copies of the 2010 International Sniper Competition, 10 bottles of dillo dust and a dillo in every drawer in the house, garage and truck.
     
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    All of Larue's shit is vastly overpriced(His guns are the exception. On par for the quality). How do you think affords to put all that shit in the box. I must have 17 copies of the 2010 International Sniper Competition, 10 bottles of dillo dust and a dillo in every drawer in the house, garage and truck.

    Sounds like you drank that koolaid yourself bud....
     
    Sounds like you drank that koolaid yourself bud....

    Man Ive spent WAY too much on his gear over the years. Did for years man. Started building guns with their rails and mounts back around 2004-2005ish. I credit Larue for the big push towards better AR rails and mounts. ARMS was the only game in town and sat on their ass. What's funny, is that Larue has done the exact same thing with his mounts. I still buy some Larue products for non optic mounts on obscure shit. He makes a mount for damn near everything.

    I have a very strong hunch that is why his product development and R&D has all gone towards building guns and now barrels. Why has he not updated/lightened his rails? Why hasn't he changed his QD design or refined it? His shit is still priced like he is the only game in town. Sorry Mark Larue, you becoming the new Dick Swan.
     
    I sent back my LaRue last week for maintenance. I'm wondering how long it's going to be before I get it back. At least I have the documentation that they have my rifle and what's on it.

    The more I shoot my LMT, the less impressed I am with the LaRue. I can't imagine what something like a gap-10 will be like. I'll find out soon enough, though.
     
    No offesne but you really don't know what your talking about here. His mounts are a 10 year old, obsolete design from the days when Arms were all that was on the market. If you like mounts that destroy rails, dont hold zero (not that many QD's do), require tools to adjust and have a very shitty bearing surface.....than by all means buy Larue. I'm sure you will enjoy the 5 pocket consitituions and dillo dust.

    Since you sound like you must be quite the expert there hoss why don't you tell everyone what mount they should be using?
     
    Since you sound like you must be quite the expert there hoss why don't you tell everyone what mount they should be using?

    You know, its unfortunate that you are inncapable of doing your own research on the subject matter and instead, ask others to do it for you. Being lazy & ignorant, is a poor combination of life skills. I am in a cheerfull mood this morning so I will point you to the promised land.

    First off, QD mounts are a poor choice for anything that needs repeatability to a certian degree. All will have some measurable shift, some more than others. Its also another mechanical variable that can fail (Larues are known for shooting themselves loose over time, and needing to be retightended). So if you NEED a 1 piece mount, I would go with Badger , Suphr or the like for a quality 1 piece mount.

    If you need QD, there are a few that are acceptable for non precision applications therere two you should be looking at:
    Bobro Engineering | Small Arms Equipment Featuring Advanced Mechanical Engineering.
    Products (cost prohibitive for most)

    Down the totem pole there is:
    American Defense MFG, LLC | Weapon Accessories featuring the patented QD Auto Lock Lever System.
    And then even lower there is:
    LaRue Tactical | The Dead Center of Precision

    Your welcome.
     
    You know, its unfortunate that you are inncapable of doing your own research on the subject matter and instead, ask others to do it for you. Being lazy & ignorant, is a poor combination of life skills. I am in a cheerfull mood this morning so I will point you to the promised land.

    I can do my own research and I have. I just wanted to call you out for being a jackass.

    And I still don't really think you know what you're talking about. There's not a thing wrong with any of those mounts, including Larue or ADM. For the record, I don't use QD mounts except on my aimpoints. All the Larue mounts I own are VFZ. I also own Badger as well as ADM.

    It's the same deal when you were throwing a tantrum in the LWRC thread. While you're at it, who else do you have a beef with besides Larue and LWRC? And who cares if Larue's price is high, if his stuff is selling like hotcakes then why would he lower the prices? Simple supply demand economics at work.
     
    I can do my own research and I have. I just wanted to call you out for being a jackass.

    And I still don't really think you know what you're talking about. There's not a thing wrong with any of those mounts, including Larue or ADM. For the record, I don't use QD mounts except on my aimpoints. All the Larue mounts I own are VFZ. I also own Badger as well as ADM.

    It's the same deal when you were throwing a tantrum in the LWRC thread. While you're at it, who else do you have a beef with besides Larue and LWRC? And who cares if Larue's price is high, if his stuff is selling like hotcakes then why would he lower the prices? Simple supply demand economics at work.

    The reality is, that you do not even know enough, to know how much you don't know. Its really sad and embarrassing. Comparing Larue/ADM to Bobro/GDI is like comparing a Chevy Cobalt to a Nissan GT-R.
    People buy stupid and overpriced shit ALL THE TIME, in every industry. Its called marketing. I would ask you if you think the gun industry is any different, but it would be rhetorical.

    His Guns sell like hotcakes and his drones of blind fools still buy some of his mounts, but they are not selling as well as you think.. When was the last time you saw or know of someone who bought a Larue rail? Informed buyers do not buy his products for the most part unless its a unique item. Why do you think he is throwing all his eggs into gun production and now his in house barrel making? He knows his old business model is limited and dated, and if he wants to grow and not go stagnant, he needs to expand into other products/designs.

    Eagerly awaiting another pearl of wisdom from you...."Hoss"
     
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    Eagerly awaiting another pearl of wisdom from you...."Hoss"

    Nah, I'm about done with you there slick. I'm not sure if you have a personality disorder or what, but since you're not able to carry on a civil conversation then I don't plan to give any more input on the subject.

    Frankly I'm surprised the mods allow to you to stay on the board after how you've acted in this thread and the LWRC thread.
     
    Nah, I'm about done with you there slick. I'm not sure if you have a personality disorder or what, but since you're not able to carry on a civil conversation then I don't plan to give any more input on the subject.

    Frankly I'm surprised the mods allow to you to stay on the board after how you've acted in this thread and the LWRC thread.

    OK, so you get corrected, try and call me out and cannot refute what I have stated, so you run away and complain that your feelings were hurt. Just take it like a man and admit you are wrong.

    This conversation has been civil and accurate. You decided to challenge what I said, so I presented it for you. Had you educated yourself and did your own research on the subject, instead of "calling me out" with nothing to back your assertations up, then maybe you wouldn't feel attacked.

    And someone who hasn't even been on this site for 6 months, judging the mods, other members or the website is laughable at best. I'm probally here beacuse although I might be rough around the edges, I generally know what I'm talking about and many of those who have BTDT, agree. Everyone is not going to agree on everything all the time sunshine. Such is the way the world works.