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Issues with getting an account upgrade

alexj-12

Administrator
Staff member
Moderator
Supporter
Full Member
Minuteman
  • Jul 17, 2020
    261
    378
    Illinois
    Hey everyone, we identified an issue that was causing people to not have their account upgraded even if the purchase went through on Paypal. If you had this issue, please let us know and we'll work to help you get your account upgrade fixed!
     
    I have a supporter membership, but cant seem to post items for sale. Please help $ sent via paypal 5-29
     
    Hey everyone, we identified an issue that was causing people to not have their account upgraded even if the purchase went through on Paypal. If you had this issue, please let us know and we'll work to help you get your account upgrade fixed!
    Hello,
    My bank account shows I made a payment on 5/31 for my supporter account but I am unable to get into the training forum. Can you help me out?
    Thank you, Robert
     
    I have a supporter membership, but cant seem to post items for sale. Please help $ sent via paypal but no benefits received.
     
    Hey everyone, we're looking into this issue right now! I'll update when we've tracked down the problem and the issue is fixed
     
    I seem to be having this same issue. Payment went thru on paypal, no account upgrade yet.
     
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    Reactions: alexj-12
    I seem to be having this same issue. Payment went thru on paypal, no account upgrade yet.
    Thanks for letting me know. We're still looking into this issue and will put out an update as soon as it's fixed
     
    Thanks for letting me know. We're still looking into this issue and will put out an update as soon as it's fixed
    I also have the same issue. I just signed up as a supporter a few days ago in it's not updated yet. Thanks for checking on it.
     
    Good morning, I had paid for a supporter account back on July 1st. Today is the 21st and I am no longer a supporter account when logged in and can't post in the Classifieds. Is there a way to fix?
     
    Looking to upgrade my account as well but read the above posts, have these Supporter status/PX sales access issues been resolved? Thanks in advance for responses!
     
    Hello I’m a new member and purchase the supporter upgrade but cannot post items for sale or use the exchange
     
    Hello I’m a new member and purchase the supporter upgrade but cannot post items for sale or use the exchange
    Hey there! Are you still having issues using the post exchange?
     
    you don't have a supporter account duh

    Only Supporter Accounts can Post Items in the PX
    I know, nevermind. I found the thread explaining changes that I have been reduced to not having those privileges any longer. forgive me for not being up on changes to the site. thanks