i bought a nitrex tr2 to try out on my rimfire. i was extreamly impressed from day one with the tracking and clarity and im not easily impressed by a optic. after about 2 months the scopes turret malfunctioned. i called and sent it back. yesterday i had a brand new scope no questions ask. 2.5 week turnaround this time of year is pretty good. to me i have no problem with a product breaking. what sets certain companies apart is how they deal with the problem. usually you dont get service like this in a less than 300 dollar optic.
Rifle Scopes big +1 nitrex optics customer service
- Thread starter 42769vette
- Start date
Re: big +1 nitrex optics customer service
Glad to see that they took care of you. Now let's make sure it continues to hold up. I agree that mechanical products are going to break down from time to time no matter what the cost, but if it continues to be a pattern, then you are not really any better off. I am sure you will have a solid product that will last. Let us know. I haven't heard much with regards to these scopes, so it is nice to hear something positive.
Glad to see that they took care of you. Now let's make sure it continues to hold up. I agree that mechanical products are going to break down from time to time no matter what the cost, but if it continues to be a pattern, then you are not really any better off. I am sure you will have a solid product that will last. Let us know. I haven't heard much with regards to these scopes, so it is nice to hear something positive.
Re: big +1 nitrex optics customer service
glass is defintally clear for a 250 dollar optic. tracks spot on. im hoping it holds up, we will see
glass is defintally clear for a 250 dollar optic. tracks spot on. im hoping it holds up, we will see
Re: big +1 nitrex optics customer service
I liked mine for the price also but I never got the 100 rebate back.
I liked mine for the price also but I never got the 100 rebate back.
Re: big +1 nitrex optics customer service
I'm very impressed with mine. I wish some more popular scope manufacturers would hire their glass vendor.
I'm very impressed with mine. I wish some more popular scope manufacturers would hire their glass vendor.
Re: big +1 nitrex optics customer service
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Falar</div><div class="ubbcode-body">I liked mine for the price also but I never got the 100 rebate back. </div></div>
when did you send it in? i have not got mine back yet but i just sent it in 5 weeks ago and figure the holidays might have slowed them down a bit
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Falar</div><div class="ubbcode-body">I liked mine for the price also but I never got the 100 rebate back. </div></div>
when did you send it in? i have not got mine back yet but i just sent it in 5 weeks ago and figure the holidays might have slowed them down a bit
Re: big +1 nitrex optics customer service
I and my brother both bought Nitrex Tr2 with the $100 rebate a few months ago. Took 5 to 6 weeks to receive the rebate checks from Nitrex.
I and my brother both bought Nitrex Tr2 with the $100 rebate a few months ago. Took 5 to 6 weeks to receive the rebate checks from Nitrex.
Re: big +1 nitrex optics customer service
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Falar</div><div class="ubbcode-body">October </div></div>
I also sent one off in October and have not seen a rebate yet.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Falar</div><div class="ubbcode-body">October </div></div>
I also sent one off in October and have not seen a rebate yet.
Re: big +1 nitrex optics customer service
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Triggerhappy</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Falar</div><div class="ubbcode-body">October </div></div>
I also sent one off in October and have not seen a rebate yet.
</div></div>
Got mine yesterday
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Triggerhappy</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: Falar</div><div class="ubbcode-body">October </div></div>
I also sent one off in October and have not seen a rebate yet.
Got mine yesterday
Re: big +1 nitrex optics customer service
Gents, Nitrex rebate check should come in a plain white envelope with nothing on it to suggest it is from Nitrex. Easy to mistake it for junk mail. Be careful what mail you throw away.
Gents, Nitrex rebate check should come in a plain white envelope with nothing on it to suggest it is from Nitrex. Easy to mistake it for junk mail. Be careful what mail you throw away.
Re: big +1 nitrex optics customer service
Talked to them today and was told it is more like 8 wks not 5-6. The lady was very helpful. Phone # to check is 866-269-5194. They just need your zip code and last name.
Talked to them today and was told it is more like 8 wks not 5-6. The lady was very helpful. Phone # to check is 866-269-5194. They just need your zip code and last name.
Re: big +1 nitrex optics customer service
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: dgw</div><div class="ubbcode-body">Gents, Nitrex rebate check should come in a plain white envelope with nothing on it to suggest it is from Nitrex. Easy to mistake it for junk mail. Be careful what mail you throw away. </div></div>
Quoted for truth!
Mine was in an envelope postmarked Stacy, Mn.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: dgw</div><div class="ubbcode-body">Gents, Nitrex rebate check should come in a plain white envelope with nothing on it to suggest it is from Nitrex. Easy to mistake it for junk mail. Be careful what mail you throw away. </div></div>
Quoted for truth!
Mine was in an envelope postmarked Stacy, Mn.
