So this morning I was e-mailed by a fellow shooter who is serving in the greatest service in the world, the United States Marine Corps. He is currently serving in the sandbox and receives his mail through and FPO/APO address as most overseas mail is delivered to service members overseas. I guess from his e-mail to me, he ordered a few add ons for his M4 rifle and got this reply from Cheaper than Dirt:
<span style="font-weight: bold">Dear XXXXXX XXXXXXXXXXXX,
Thank you for your recent order. We appreciate your business and your service!
Unfortunately, we do not ship to APO and FPO addresses. We will either need a physical stateside address to ship the order to or the order will need to be cancelled.
Please indicate below the physical address you wish your order to be shipped to.
SHIP TO: _____________________________
_____________________________
_____________________________
The processing of your order has been suspended pending your response to this request. Please advise us within 7 business days from the date of this letter by contacting us at (800) 421 - 8047, Monday through Friday, 7:30 am - 7:30 pm Central Time or Saturday and Sunday, 9:00 am - 5:30 pm Central Time. You can also send an email to [email protected]. We will be pleased to return your order to the process flow for shipment as soon as we hear from you.
Thank you for ordering with Cheaper Than Dirt and we hope to serve you soon!
Sincerely,
Cheaper Than Dirt!
Customer Service Department</span>
And since I was given permission to also post his response I will also do that here.
<span style="font-weight: bold">
Sir or Ma'am:
I was surprised to receive your e-mail this morning stating you no longer ship to APO or FPO addresses. I have on several occasions ordered from Cheaper than dirt and have my orders shipped to my FPO address. I also do not understand that if your policy states you cannot ship to FPO addresses why these options are still on your website. Further I don't understand why you, a military surplus website will not ship to military servicemen overseas. This is all a huge shock from a company I have been ordering from since I was a teenager. My HOR address is as follows and it is where I ask you ship this order if you cannot provide it to me at my residential address overseas while I protect your freedom to do business.
XXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXX
Because of your NEW policy and the way you have chosen to due business I have decided this is the last time I do business with cheaper than dirt (CTD). I will glad fully pay more for the goods I desire from other retailers that are more military friendly and will ship to me overseas where I do business on Americas behalf. Semper Fidelis!
XXXXXX XXXXXXXXXXXX,
SGT USMC</span>
I to will no longer do business with CTD. their prices are not really that much cheaper if at all cheaper in some circumstances as other websites for military surplus. Thought it was worthy enough to post here being i am sure enough of you shop there as well. I am not telling you to follow my lead as far as boycotting CTD, but you should know the views of those whom you are placing your orders with.
<span style="font-weight: bold">Dear XXXXXX XXXXXXXXXXXX,
Thank you for your recent order. We appreciate your business and your service!
Unfortunately, we do not ship to APO and FPO addresses. We will either need a physical stateside address to ship the order to or the order will need to be cancelled.
Please indicate below the physical address you wish your order to be shipped to.
SHIP TO: _____________________________
_____________________________
_____________________________
The processing of your order has been suspended pending your response to this request. Please advise us within 7 business days from the date of this letter by contacting us at (800) 421 - 8047, Monday through Friday, 7:30 am - 7:30 pm Central Time or Saturday and Sunday, 9:00 am - 5:30 pm Central Time. You can also send an email to [email protected]. We will be pleased to return your order to the process flow for shipment as soon as we hear from you.
Thank you for ordering with Cheaper Than Dirt and we hope to serve you soon!
Sincerely,
Cheaper Than Dirt!
Customer Service Department</span>
And since I was given permission to also post his response I will also do that here.
<span style="font-weight: bold">
Sir or Ma'am:
I was surprised to receive your e-mail this morning stating you no longer ship to APO or FPO addresses. I have on several occasions ordered from Cheaper than dirt and have my orders shipped to my FPO address. I also do not understand that if your policy states you cannot ship to FPO addresses why these options are still on your website. Further I don't understand why you, a military surplus website will not ship to military servicemen overseas. This is all a huge shock from a company I have been ordering from since I was a teenager. My HOR address is as follows and it is where I ask you ship this order if you cannot provide it to me at my residential address overseas while I protect your freedom to do business.
XXXXXXXXXX
XXXXXXXXXX
XXXXXXXXXX
Because of your NEW policy and the way you have chosen to due business I have decided this is the last time I do business with cheaper than dirt (CTD). I will glad fully pay more for the goods I desire from other retailers that are more military friendly and will ship to me overseas where I do business on Americas behalf. Semper Fidelis!
XXXXXX XXXXXXXXXXXX,
SGT USMC</span>
I to will no longer do business with CTD. their prices are not really that much cheaper if at all cheaper in some circumstances as other websites for military surplus. Thought it was worthy enough to post here being i am sure enough of you shop there as well. I am not telling you to follow my lead as far as boycotting CTD, but you should know the views of those whom you are placing your orders with.
