We are a MAJOR L3/Insight distributor and to let the community know....A CNVD/LR purchased new and has the factory warranty will be void if the unit is worked on/popped open from anyone else than from a L3 factory certified service Dept. Please ask that before any work is done on a new system for ANY reason.
Yes, we've had a few units that had to go back over the last few years, within warranty service and the units had to go back to L3 direct so the manufacturer could work any issues, who else would you trust than the actual manufacturer who built it in the first place to cover any warranty issues? This ain't ITT tube warranty, where it could take numerous months to get warranty service. With us being a major distributor with L3, plays dividends and we always run interference with our valued customers to insure we are there every step of the way in case of the unlikely event a unit should go down for whatever reason.
Thanks guys.
Vic