I've been to the Tyr facility and have been on the production floor, so perhaps I can shed some light on what it takes to build just one item. Keep in mind they are a manufacturer and have an assembly floor working on a full line of products at any given time. They have a prototype section of 2-3 people working on new designs and other things as well. Building 1-2 of any item they make means the whole operation has to take pause or someone(usually more than one) has to be pulled aside to build said item. It's very rare that they have something ready built and sitting on a shelf, they aren't like a retail store operation where everything they make is on a shelf and in stock. My guess is that your order is in line to be built as soon as the production schedule allows. They do have a small front office of women working the admin issues but they are usually good about answering the phones. I am sure they will make your pouch and you will get it, just don't expect it to be the same as ordering from a gear store where all they have to do is pull something off a shelf and mail it to you.
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