Just wanted to tell everyone my experience with Dillon. I purchased my reloader a couple years ago off of Craigslist from a old guy who was getting out of the sport. Over the past few months some of the plastic pieces have become fragile and broken. I called Dillon explained the situation, the rep
(Dave) I was speaking with said "no problem" and sent everything I needed at no charge. When I recieved the parts one of them would not work due to an upgrade so I called Dillon back (I knew this time I would have to pay for something) I explain the issue and again they shipped the parts to upgrade my machine out at no charge.
This company advertises a no B.S. warranty and thats what you get from them.
As far as I am concerned there is no other manufacturer of progressive reloading equipment. If all companies operated with this kind of customer service and integrity we could return America to its former glory and stop importing from other countries.
Thanks Dillon!!!!!!
(Dave) I was speaking with said "no problem" and sent everything I needed at no charge. When I recieved the parts one of them would not work due to an upgrade so I called Dillon back (I knew this time I would have to pay for something) I explain the issue and again they shipped the parts to upgrade my machine out at no charge.
This company advertises a no B.S. warranty and thats what you get from them.
As far as I am concerned there is no other manufacturer of progressive reloading equipment. If all companies operated with this kind of customer service and integrity we could return America to its former glory and stop importing from other countries.
Thanks Dillon!!!!!!