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Seems to me, your issue is with the person that sold you the scope. I don't see how EOTECH should be on the hook for this, as the cost for repair would be quite high.
No the problem area wasn’t shown. I guess there is a chance the seller didn’t know about it since it was hidden under the big rubber flip cap
Problem is I bought 2 of them in December so I don’t know who sold me the bad one and all the posts are deleted.
I used one a little and went to sell the one that was just sitting on a shelf and the buyer found the defect so then I had to give him the good one. Would like to get this one fixed so I can put a sunshade on it.
It affect function? Doubt eotech will do much. that looks like the body needs to be replaced and would likely involve them just replacing the scope. and they probably wont do that if someone dropped there optic like it appears the guy before you did. or use it as a club to hit shit with, whatevs.