Re: i bought the Redding T7 and its broke already!
i was going to send it back to Sinclair Int, but i thought id call Redding first. So i talk to a tech named Scott, he said they have been having this problem. He told me to try the magnet,compressed air,ect. So he said he'd talk to the other techs and call me back. Well he called me back in less than 10 min. He suggested that i try to solder a wire on the ball, so i tried and that didnt work so i called right back. I told him i knew i could prob weld a nut on the ball but i didnt want to void any kind of warranty. He said not to worry and that he would make sure i was taken care of. So thats what i did and it pulled out. The hole was filled with what looked like machine shavings. They are sending me a new ball and spring, just incase that spring got hot. So i asked about the $8 i spent on solder and he told me he would definately take care of me! I was very happy with the service i recieved from Scott and Redding
And im glad i called and didnt ship it back to sinclair and wait 1.5 min to get it back.