Rifle Scopes More Liberty Optics server issues

[LibertyOptics]

Hiders,

As many of you know, we migrated over to a new server recently. It's been nothing but a headache.

Yesterday about noon we "lost" all our emails. They all just vanished. This lasted a few hours, and a support ticket cleared that up, but since then we have not been able to send or receive emails, and as of right now, this is still the case. Heck of a deal for a business like ours.

So, I am not ignoring you, in fact you should know I'm not getting your emails because you should get a returned email message. This appies to all online orders too.

Needless to say, we are trying to get this resolved ASAP, so thanks for bearing with us.

Scott

 

[hydro556]

Re: More Liberty Optics server issues

Damn, Scott. Sorry to hear. Hopefully you get it squared away soon.

 

[LibertyOptics]

Re: More Liberty Optics server issues

Thanks man.

 

[Jer]

Re: More Liberty Optics server issues

Listen, none of that matters. What's most important here is did you get my Bushnell 1600's out alright? If you lost my credit card authorization that's alright, I won't be too upset.

 

[xBoostx]

Re: More Liberty Optics server issues

Hope it gets fixed soon Scott. Thanks for you help, advice the Scope, rail and rings. The stuff you shipped to me got here in 2 days!!

Thanks again!
David

 

[LibertyOptics]

Re: More Liberty Optics server issues

Thanks fellas, looks like we needed to get our Plesk interface(?) totally rebuilt, which seems to be the case, and now, WOW! I've got some emails to catch up on.

Have a great day, Hiders.

Scott

 

[LibertyOptics]

Re: More Liberty Optics server issues

All is good now but all gmail accounts are blocking our IP, so all emails to Gmail users come back. We hope to have this resolved in the next day or so.

Scott

 

[JelloStorm]

Re: More Liberty Optics server issues

Plesk?? You guys run a virtual private server or something??

Your MX record is blacklisted on Barracuda:

http://mxtoolbox.com/SuperTool.aspx?action=mx:libertyoptics.com

Might want to check your external facing IP too. And then call your host and raise hell.

 

[AUJohn]

Re: More Liberty Optics server issues

Scott, it sounds a lot like your provider needs a spanking at best. Not good enough. I am sure there are a LOT of guys on here who can offer some professional input and advice in response to the great service you have offered them

 

[problemchild]

Re: More Liberty Optics server issues

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: JelloStorm</div><div class="ubbcode-body">Plesk?? You guys run a virtual private server or something??

Your MX record is blacklisted on Barracuda:

http://mxtoolbox.com/SuperTool.aspx?action=mx:libertyoptics.com

Might want to check your external facing IP too. And then call your host and raise hell. </div></div>


Good call he is on 2 blacklists.

BARRACUDA LISTED Return codes were: 127.0.0.2 896 13806
Tiopan LISTED Return codes were: 127.0.0.2 2095 0

 

[azimutha]

Re: More Liberty Optics server issues

I dealt with a server running Plesk a couple years ago and said never again. Everything was dog slow to administer and just unimpressive all around. Scott, maybe too late after all the BS you've been through, but I'm going to PM you the names of two hosts I've had pretty good luck with...one's a FreeBSD Unix host and the other Windows Server 2008 (the latter on which we run .NET and PHP-based apps along with SQL Server and MySQL).

 

[LibertyOptics]

Re: More Liberty Optics server issues

Guys,

Impressive feedback, but this cyber-speak is over my head. Though I do understand the concept of being blacklisted haha. Probably won't be the first time.

Scott

 

[rommel500]

Re: More Liberty Optics server issues

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: LibertyOptics</div><div class="ubbcode-body">Guys,

Impressive feedback, but this cyber-speak is over my head. Though I do understand the concept of being blacklisted haha. Probably won't be the first time.

Scott </div></div>


Scott, unless you have something tied into this current host go to a different web hosting provider now. The current host you are using needs the boot, sounds like amateur hour to me. If you need any help just PM me, I have a lot of experience in this field.

 

[Oddball Six]

Re: More Liberty Optics server issues

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: rommel500</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: LibertyOptics</div><div class="ubbcode-body">Guys,

Impressive feedback, but this cyber-speak is over my head. Though I do understand the concept of being blacklisted haha. Probably won't be the first time.

Scott </div></div>


Scott, unless you have something tied into this current host go to a different web hosting provider now. The current host you are using needs the boot, sounds like amateur hour to me. If you need any help just PM me, I have a lot of experience in this field.

</div></div>

+1

 

[JelloStorm]

Re: More Liberty Optics server issues

I work for a very large host so if you need any help just pm me. I wouldn't recommend my company as a host since our servers run outdated versions of Fedora.

 

[LibertyOptics]

Re: More Liberty Optics server issues

Thanks guys! My current server provider is on a very short leash, believe me.

Scott

 

[AUJohn]

Re: More Liberty Optics server issues

Scott, if he can't get the basics right just drop him. What you are experiencing is wrong, it shows he is ignorant and cannot run the services. You pay him to do a job and he is not doing it. Not only that he is costing you money when there are issues. There is no excuse for what you are seeing. You really don't gain anything by staying with someone who YOU have to watch constantly to be sure he is doing his job.

Make sure the domain is in your name, move it and your host to a reliable provider before it ends up worse than it already is.

The situation is like paying a gunsmith to do a job and him showing you he does not know how. You don't keep using guys like that.

 

[TreeFarm]

Re: More Liberty Optics server issues

Guess this is what you were talking about when I talked to ya on the phone yesterday, I hadn't been on SH for a couple days so didnt see it, but would explain why that order dissappeared, glad its taken care of now though.

 

[LibertyOptics]

Re: More Liberty Optics server issues

<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: TreeFarm</div><div class="ubbcode-body">Guess this is what you were talking about when I talked to ya on the phone yesterday, I hadn't been on SH for a couple days so didnt see it, but would explain why that order dissappeared, glad its taken care of now though. </div></div>

Shipped yesterday!! Thanks for hanging with us.

 

[TreeFarm]

Re: More Liberty Optics server issues

Sweet, thanks Scott, bought a mount used for it that showed up yesterday so anxious to get some rounds downrange.