Re: RCBS Chargemaster or Harnady Lock-N-Load?
I had one of the very early LnL versions and to be honest, I was less than impressed with it. After tweaking as much as I could without voiding the warranty it continued to fail and actually stopped functioning.
I called Hornady CS, spent about 5 mins on the phone with their Tech guy who handles the machine and he quickly came to the same conclusion that I had. The unit was defective.
Hornady stepped up like usual and took care of me. I returned my defective one with a note inside per the RMA instructions and less than a week from the day I shipped it I had a new one in the mail.
So far I've run almost 500 rounds through it and checked the first 250 of them against my manual balance. Spot on, quick, exactly what I was expecting with the first one.
I know everyone has a dud once in a while, as we all know it's how the company handles that dud that makes a lot of difference. I'm quite pleased with the replacement I got back.