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Some of you guys are in for a surprise

Listen,

I have been working hard, granted mainly behind the scenes to improve the user experience and how this site runs overall, then in-between that and my classes, I have been working to bring you new content as fast as I can. So busy is a word, distracted as to what is going on day to day here is a bit more accurate.

So 2 weeks ago I was in Georgia and during my travels I get some emails and text messages about a paid sponsor on here having a major customer service issue. I take a cursory look, it's a mess, I delete the post and then all hell breaks loose. I get a call from the company, I get an unsolicited call from the member (which I absolutely hate) and I go in and restore everything. I talk to them, I talk to him, I figure it's all sorted out. Sure the sides have issues, and to be perfectly frank, I am not 100% buying the customer's story, but you have to entertain it enough to make it right. Apparently those attempts to make it right were not enough for you all.

Playing team sports to burn a sponsor down is not gonna fly, and bunch of long time members and big talkers are in for a 2 week break. Especially the ones that decided to follow the sponsor to other forums and make sure the fire jumped to those fields too. Bad move, and I will absolutely toss a few over it. And DAN you are the biggest piece of shit in all this, you won't leave, you won't shut the fuck up, and all you do is act like a troll here. We ban every account and all you do is make more. All you guys who follow this fucking asshole down the hell hole will have nobody to blame but yourself. You're not the only one, but you're definitely the most consistent asshole on this site.

Why the fuck would you attempt too wreck a company in this day and age ? I can understand it if the fck up revolves around theft, or plain old scumbag actions one after another, but the guys here are trying to make it right. They stand toe to toe saying we screwed up, we are sorry, this situation got slid around the bloc in a bad way, but it's not the end of the world. Ask yourself this, you have a barrel chambered and threaded, you don't install the barrel on to the action, but send it to the customer, who then installs it himself and the action threads get damaged... Hmm, he claimed to hand tighten it but he also told them he put a wrench on it. That part was not repeated here, Sounds mighty suspect in my reading. But sure the resulting attempts to fix the issue created a secondary issue which they admitted was a fuck up. They apologized and moved to make it right. It was a case of 3 side at the shop, a misunderstanding regarding the actions to remedy the problem, it happens, the result was outta line.

No after everyone moved to make it right, you all started a 6 page dog pile.... really. This is a company, who employs people, in an age where the Gun Industry is under attack. You guys in the cheap seats have no clue what companies are doing to us every single day. The threats, the removals, the increased hoops we have to jump through to be considered "moral" in their eyes. They do a metric ton of evil shit on the backside to us, and here a company thinks it has a safe haven and you all just dog pile on them. Every mistake they acknowledge and the even spelled out how the mistake happened and how they plan to fix it moving forward. Then, nothing but Shit from you guys. Do you think I voluntary wanted to put an age disclaimer on this site, fuck no, they make me to in order to send emails out, without no mail server. In fact I have to mask my actions on much as possible in order to survive, all it takes is some asshole DNC flunky with a hard on to shut you down today. It has almost happened more times than I can count. They will lie and say they got an email with porn or dead animals from the site to close us down.

it's so not cool, I am trying to build this place to be a nice little safe haven and all you do is make the site look bad. You don't think the other companies in the industry look this shit and go, "fuck no" I am not swimming in that pond. Fuck no, we were not supporting that community after what they did to A, B, and now C... you don't think they are talking or working together and say, holy shit did you see what SH did to X, Y, and Z, fuck that place... cause it happens every time you pull this bullshit.

I am courting companies trying to get deals, I was working for the last month trying to get companies back here, group buys, custom made options for you all, reduced costs, spelling out all the benefits, and then boom, what about that situation... they don't like and it and if you ran a business you wouldn't either. No different than running any service industry, you have Good Customers and Bad Customers, and I am firm believer in removing my bad customers. I am not interested in reforming the attitudes, not worth it, Dan is the perfect example, he has taken every advantage and we let him stay and he fucks us in the ass every chance he gets. We remove him, he makes a new account. We remove that, discourage, he changes emails and new account. He is everything wrong with the internet and some of you follow him blindly down the hellhole to shit on everything HE doesn't like or deem worthy. You can't just walk away and say nothing, it's more fun to dogpile. Which when warranted, I am all about, I will push an issue as far as I can, but I am smarter than you all by knowing where, when and what is appropriate.

Seriously over it, and I am going back to taxing some of your asses, once I determine the biggest offenders who had no dog in the fight, but could not let it go, banned. Once I get the names of those who followed the company to LRH, (you use the same names), banned... I don't give a fuck how much you talk on here, how popular you are, banned. History has proven you will be immediately replaced and while some might be missed, it's usually because they became the butt of joke here. Completely had it with some of you. You are not wrecking this place because you think you are better than everyone else or that you have a clue how things are supposed to be.

Some of you fuckers can ruin a wet dream.
Watching it roll out in real time was something to behold, Frank. I cant speak for any of the members, but it sure seemed like SJA deserved most of what they got. Just when you thought things were bad, they’d get worse. Then SJA would respond flippantly, then their posts would disappear, then they’d fuck up again. Ive never seen anything like it. I guess what i’m saying is it just doesn't surprise me that the thread developed the way it did.
 
For once I am pleased to be absolutely clueless about the thread in question.



I'm not on either side of this dispute, I'm not the offender in any of this, and this is all outside of my wheel-house and above my pay grade. I'm just going to steer clear of what appears to be a particular stage in an ongoing saga.
 
I get that, and they fully admitted to fucking up, they basically had 2 people speaking out of turn not knowing the other had said something.

But then the dog pile started and the comments turned to just keeping the thread on top. Which was just driving nails over one barrel

No one of you has ever stated how a pre fit barrel hand tight chipped an inner thread. Remember they didn’t install the barrel the customer did. So answer me how hand tight work like that ?

It’s been remedied and ever when I got the call, the customer wasn’t gonna let them make it right even through Ted. I had to convince him to allow them to do the right thing. I personally think the internet was giving him too much attention and he was enjoying it.

But let people make it right, I get the originally thought they were and fucked it but in the end the covered everything and then some for the guy. Even the background check fees to get the new if he wanted.

This one place, that one barrel, and your group reaction probably killed em. They are most likely done cuz you felt it was deserved, talk about cancel culture, next level.

What’s a pre fit today $800, the action $1000 all said and done, you nuked a resource over $1800 and put another nail in the coffin ⚰️ for all of us. After reading the, they deserved it posts, who would risk interacting with you all know it alls.
 
I get that, and they fully admitted to fucking up, they basically had 2 people speaking out of turn not knowing the other had said something.

But then the dog pile started and the comments turned to just keeping the thread on top. Which was just driving nails over one barrel

No one of you has ever stated how a pre fit barrel hand tight chipped an inner thread. Remember they didn’t install the barrel the customer did. So answer me how hand tight work like that ?

It’s been remedied and ever when I got the call, the customer wasn’t gonna let them make it right even through Ted. I had to convince him to allow them to do the right thing. I personally think the internet was giving him too much attention and he was enjoying it.

But let people make it right, I get the originally thought they were and fucked it but in the end the covered everything and then some for the guy. Even the background check fees to get the new if he wanted.

This one place, that one barrel, and your group reaction probably killed em. They are most likely done cuz you felt it was deserved, talk about cancel culture, next level.

What’s a pre fit today $800, the action $1000 all said and done, you nuked a resource over $1800 and put another nail in the coffin ⚰️ for all of us. After reading the, they deserved it posts, who would risk interacting with you all know it alls.
100%

For a website full of “non cancel” culture members, follow the law, keep your eyes to yourself, don’t worry about me…etc

They cancel anything that is even remotely different than the group think tank.
 
I get that, and they fully admitted to fucking up, they basically had 2 people speaking out of turn not knowing the other had said something.

But then the dog pile started and the comments turned to just keeping the thread on top. Which was just driving nails over one barrel

No one of you has ever stated how a pre fit barrel hand tight chipped an inner thread. Remember they didn’t install the barrel the customer did. So answer me how hand tight work like that ?

It’s been remedied and ever when I got the call, the customer wasn’t gonna let them make it right even through Ted. I had to convince him to allow them to do the right thing. I personally think the internet was giving him too much attention and he was enjoying it.

But let people make it right, I get the originally thought they were and fucked it but in the end the covered everything and then some for the guy. Even the background check fees to get the new if he wanted.

This one place, that one barrel, and your group reaction probably killed em. They are most likely done cuz you felt it was deserved, talk about cancel culture, next level.

What’s a pre fit today $800, the action $1000 all said and done, you nuked a resource over $1800 and put another nail in the coffin ⚰️ for all of us. After reading the, they deserved it posts, who would risk interacting with you all know it alls.
That goes the same for the company. They could have said that they were looking into the situation and trying to resolve it. They could have said that there were screwups and were trying to make it right for both parties. $1800 is not a big hit for any company to write off in multiple ways. Especially if they are involved in a public shit show on an open forum. Eating $1800 would have been better advertising than whatever they are paying to advertise here. Reference the recent vortex issue.
 
I get that, and they fully admitted to fucking up, they basically had 2 people speaking out of turn not knowing the other had said something.

But then the dog pile started and the comments turned to just keeping the thread on top. Which was just driving nails over one barrel

No one of you has ever stated how a pre fit barrel hand tight chipped an inner thread. Remember they didn’t install the barrel the customer did. So answer me how hand tight work like that ?

It’s been remedied and ever when I got the call, the customer wasn’t gonna let them make it right even through Ted. I had to convince him to allow them to do the right thing. I personally think the internet was giving him too much attention and he was enjoying it.

But let people make it right, I get the originally thought they were and fucked it but in the end the covered everything and then some for the guy. Even the background check fees to get the new if he wanted.

This one place, that one barrel, and your group reaction probably killed em. They are most likely done cuz you felt it was deserved, talk about cancel culture, next level.

What’s a pre fit today $800, the action $1000 all said and done, you nuked a resource over $1800 and put another nail in the coffin ⚰️ for all of us. After reading the, they deserved it posts, who would risk interacting with you all know it alls.
Maybe after the fact it could be summed up as a one fuckup, but in real time it was a stack of fuck ups over period of time. Jaw dropping fuckups.

Regarding the torn thread. Doesn't surprise me at all. It was mentioned by someone privy to the barrel removal attempt at SJA(they watched it apparently) that they heated the action and at one point the guy’s entire body weight (like feet dangling) was on the breaker bar trying to unscrew the barrel. That thread was where the galling piled up, and that thread tore out. The customer may have gotten it galled up, but SJA tore that thread. SJA should know this. Totally predictable. Im actually surprised they tried that, machining it out seemed like the obvious route. Then they sold that abused receiver to a customer, or at least they thought they did. I know im not the only one who thought that was batshit crazy, but nobody actually called them out on it if I recall. That receiver was trashed, and a giant lawsuit waiting to happen, which is why Ted stepped in long before the final outcome.

The forum was looking at that $1800 from the opposite perspective you are now. Here was hide commercial supporter burning down their own business over $1800. Just one more astonishing thing to this whole mess.

I have zero history with SJA, just my outside looking in perspective.
 
Will either this or the thread in question make the legendary thread, thread?
Reread post 13. It is also now gone so nothing to link even if I wanted to which I don't.

This one is better than the other. Anytime @Sparky really gets involved it's pretty good. The pics of Frank with the shot iPhone were from her in one of the last (now gone) Flip threads.
 
We're lucky to have a place with as many knowledgeable people as there are here. You have machinists, hired guns, businesses and enthusiasts in one place. We all have different lifestyles and locales but gravitate to sites just like this for intel, trading and inspiration.

Thanks for keeping it real Frank.
 
End of the day it is looking more and more this place might need one of the many turnovers

Too many too sure they have all the answers and the weight of this places is being abused by all the bad intentions. Wrecking shit has become a team sport to a lot of you.

Mere fact Dan thinks he is arbiter of truth speaks volumes, it’s void of self reflection, or understanding of the world we live in today.

I get basing decisions on something like this, but you all carried it for 6 pages beyond to send a message, which cost them in excess of $20k. Then you followed them to other forums to make sure your message was not forgotten. If you don’t see the harm in that, you’re a lost cause and of no use to me.
 
Watching it roll out in real time was something to behold, Frank. I cant speak for any of the members, but it sure seemed like SJA deserved most of what they got. Just when you thought things were bad, they’d get worse. Then SJA would respond flippantly, then their posts would disappear, then they’d fuck up again. Ive never seen anything like it. I guess what i’m saying is it just doesn't surprise me that the thread developed the way it did.
That seems like the way it went down. And at the same time, much of what Frank said is true.
 
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That seems like the way it went down. And at the same time, much of what Frank said is true.

Certainly a lot of ugly on all sides of this.

However, in defense of Frank, there were a few members of the forum who completely went out of their way to engage SJA in a completely vindictive and malicious manner. SJA was certainly deserving of some criticism, but some members took it way too far.

And I had no idea that some members went out of their way to blow this issue up on other forums, to maliciously malign SJA and tarnish their reputation.

I can see how Frank is pretty upset about all of this. This behavior is unbecoming of this forum, and it reflects poorly on Frank given that it's his site and membership engaging in this behavior. If I owned this forum, I would be really upset as well to be involved in all of this petty nonsense.
 
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I’m not absolving them of their fuck up, and I was honestly pissed the second time they called me. I was in the airport, I had figured it was settled. I spoke to customer, he was being made 100% whole, the new action was coming from Ted, and they were supposed to cover all costs. End of story.

What people don’t get is, I move on. In 99% of the cases, it’s one and done, zero reason to dwell on it. But in the few Burt Gummer Fuckwad cases you get a name that repeats over and over. Normally they get the hint, but some people are too stupid to realize, that’s gonna hurt.

It was the after it was settled, the gravy on the potatoes that is my issue, you can tell when the conversation turned away from the actual issue to just, a reason to bump the thread.

There in lies the center of my frustration with some of you
 
Maybe after the fact it could be summed up as a one fuckup, but in real time it was a stack of fuck ups over period of time. Jaw dropping fuckups.

Regarding the torn thread. Doesn't surprise me at all. It was mentioned by someone privy to the barrel removal attempt at SJA(they watched it apparently) that they heated the action and at one point the guy’s entire body weight (like feet dangling) was on the breaker bar trying to unscrew the barrel. That thread was where the galling piled up, and that thread tore out. The customer may have gotten it galled up, but SJA tore that thread. SJA should know this. Totally predictable. Im actually surprised they tried that, machining it out seemed like the obvious route. Then they sold that abused receiver to a customer, or at least they thought they did. I know im not the only one who thought that was batshit crazy, but nobody actually called them out on it if I recall. That receiver was trashed, and a giant lawsuit waiting to happen, which is why Ted stepped in long before the final outcome.

The forum was looking at that $1800 from the opposite perspective you are now. Here was hide commercial supporter burning down their own business over $1800. Just one more astonishing thing to this whole mess.

I have zero history with SJA, just my outside looking in perspective.
I wasn’t going to respond but I feel like I need to. You don’t have the whole story and that’s partly my fault for not responding but the dog pile made not even think twice about it.

When the barreled action came in we tried to remove it, and we couldn’t. I called Ted and he said put heat to it and try that which we did. That also didn’t work, the whole time I was lying on the action all 245 lbs of me with 0 movement.

In the end we put it on the lathe and cut the barrel right to the threads almost enough they were paper thin. We NEVER turned the barrel as it wouldn’t. I was worried about something coming back on us so I actually recorded all of this trying to get it apart. I could have made a video saying the customer was at fault but no one knows honestly. What I do know is in all the years SJA has been in business we have never seen something that welded.

Was it hand tight, or was a wrench used? I am not going to point fingers, I told him I would still take care of it because there was never definitive proof. I don’t even sell that action as we make 0 money selling it. I had my personal action that I wanted to build something on and I had waited months for but I decided it would be better to help this customer out and I could wait for another. I was trying to do this customer right.

You can say we are POS sure, but I honestly did try and help this customer out.

When I called him a liar “which I did” what set me off was one line he said “SJA has since stopped taking my calls” and when we tried to contact through phone after seeing the post he wouldn’t answer. That’s when I got mad because he had our personal cells which we had answered from him on weekends and nights when he could talk. It torched me and I was wrong and admitted it. Wouldn’t you guys be mad if someone called your shit bad and you didn’t even see it coming?

How did the action get sent back to the customer? I’ll explain that also. When an action comes in from a customer it goes into a different book, under “gunsmithing” because it’s not needed for transfers. If any of you know Ted and the coup de grace the freaking serial number is 300 numbers long. So when the two actions we had (the bad and the good) went to the table after yes we screwed up… our shipping lady looked at the serial number and said yep, that action came in under gunsmithing for this gentleman so it has to be returned correct? Yes we screwed up and I’ll take full responsibility. But I NEVER intentionally tried to hurt this gentleman like he thought.

Some of you know me personally and follow my podcast and other companies and they can attest to I would never do something like this. The rest of you that have no idea who I am I guess I just don’t understand the pitchforks and flames. I screwed up and admitted it, and I also went above and beyond for this customer. If you think 1800.00 covered this you are pretty naive and you haven’t factored in the employee labor and refunds and time we put into this. I also sent him a check for fuel to FFl and for transfer fees, who else would care about that?

If you research the forums in the last year since I took over you will find no issue with SJA and a ton of happy customers. This was one issue and yes it wasn’t handled with 100% grace but it was ONE issue out of all the orders we have closed. I even reached out directly with a couple of customers that were commenting on that thread and had great discussions, I apologized for any issues they have had and hopefully might see them back as customers in the future.

We all need to realize a lot of other companies within the industry have seen the post and reached out directly to me. It painted SH in a negative light with them saying man I would never sponsor that because of this. You guys need to understand you are fucking with Franks livelihood by burning everything you see as it turns off sponsors. Think about that next time you want to go off.

I’m still sponsoring SH because it’s a solid place for people to come learn and discuss unlike the screwed up social media platforms I and the rest of the firearms industry are fighting against. I’m not stopping my support and I appreciate Frank for actually letting me voice my side of what happened before jumping to conclusions. Hell I think I’m actually paying for supporter plus and commercial supporter too but whatever as long as it helps us have a place to talk shooting.

For some of you I would love to sit and have a whiskey with ya sometime and talk shooting and life in general. I appreciate those that have reached out and given us support and I hope to support SH with upcoming deals and specials to show our appreciation.

Thank you.
 
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Watching it roll out in real time was something to behold, Frank. I cant speak for any of the members, but it sure seemed like SJA deserved most of what they got. Just when you thought things were bad, they’d get worse. Then SJA would respond flippantly, then their posts would disappear, then they’d fuck up again. Ive never seen anything like it. I guess what i’m saying is it just doesn't surprise me that the thread developed the way it did.
I only responded twice and yes I deleted one of them. Not sure of all these other posts you are talking about? Don’t think Nick said anything but I never saw it. I called him a liar and shouldn’t have, and apologized. But the whole story was never posted but I never got a chance to answer due to the pitchforks so I gave up and turned the phone off
 
Not sure how I missed the beginning of this drama, try to stay up to date. The ending should be epic. When the guy that started the damn site sounds off, you should know you fucked up.
 
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Determining factor is: do you swallow? Be very careful, your answer puts your application on the bottom or on the top. If you do butt stuff, there’s a bonus.

they call @The D “Hoover“ and his motto is “my no means yes, and yes means anal”
Let’s just put it this way. My safe word is “What safe word?”
Someone with the nick name of “The d” is like a pencil dicked dude driving a squatted truck. When it comes to deed he’s incapable.
Oh man, I’m not cool enough to drive one of those trucks. I do a decent enough job of pulling trim with my mom’s old Camry though
 
I only responded twice and yes I deleted one of them. Not sure of all these other posts you are talking about? Don’t think Nick said anything but I never saw it. I called him a liar and shouldn’t have, and apologized. But the whole story was never posted but I never got a chance to answer due to the pitchforks so I gave up and turned the phone off
Id love to respond, but I dont think it’s appropriate in this thread.
 
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I only responded twice and yes I deleted one of them. Not sure of all these other posts you are talking about? Don’t think Nick said anything but I never saw it. I called him a liar and shouldn’t have, and apologized. But the whole story was never posted but I never got a chance to answer due to the pitchforks so I gave up and turned the phone off
Straight Jacket may make a good product, but you have a serious customer service issue. This is not the only issue that I know of where you left a customer high and dry, and made promises that you could not deliver on.

The gun industry is very unique in that there are several variables that can affect the performance of the final product. Building customer confidence in your product should be your highest priority. That includes making a quality product that meets the customer's expectations in a timely manner.

You may make the best barrel/product in the world, but if your service is lacking, you will spend most of your energy defending your reputation.
 
Butthurt Burt

I don’t think most saw the thread and Burt’s schedule at work should be ramping up about this time of year. Keep your bussiness related grievances to the BBB site Burt.

Burt seems like a nice enough guy albeit apt to pick up and chew on bones better left alone. ADHD with a touch of Justice Warrior maybe? Could be the result of watching too many power rangers episodes growing up.
 
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Straight Jacket may make a good product, but you have a serious customer service issue. This is not the only issue that I know of where you left a customer high and dry, and made promises that you could not deliver on.

The gun industry is very unique in that there are several variables that can affect the performance of the final product. Building customer confidence in your product should be your highest priority. That includes making a quality product that meets the customer's expectations in a timely manner.

You may make the best barrel/product in the world, but if your service is lacking, you will spend most of your energy defending your reputation.

Air your grievance on the BBB site. That is what it’s for. Not here.
 
Id love to respond, but I dont think it’s appropriate in this thread.

I read about 15 - 20 of the posts in the original thread. Enough to formulate a basic opinion, but I generally stay away from the bulk of drama because I don't have a lot of room for that in my life.

However, there is a time where we need to realize the simplistic beauty of keeping our moths shut (I recognize the irony of my post).

Kudos to you. Unfortunately not everyone has learned to take their lumps and let time heal wounds. Nobody will be 'right' anymore in the argument, so coming back with one final point over and over again will only prolong the beatings.

I have nothing of value to contribute, so I'll see myself out the door and not be back to this episode.
 
100%

For a website full of “non cancel” culture members, follow the law, keep your eyes to yourself, don’t worry about me…etc

They cancel anything that is even remotely different than the group think tank.

I believe it was Princeton University that did a lengthy study on the matter of decision-making, ideology, values, beliefs, and concluded that only 12% of people engage in independent research and arrive at their own informed conclusions based on research and analysis, while 88% of people [all across the political spectrum] simply defer to authority figures or make decisions based on emotionalist thinking.

A lot of hardcore rightists are their own flavor of authoritarian and are every bit as virulent as the hardcore leftists, especially when it comes to piling on and canceling people who step out of the herd or break from the pack.

Cancel culture is not merely a Leftist phenomenon, it is alive and raging within Right/conservative circles as well.
 
No one of you has ever stated how a pre fit barrel hand tight chipped an inner thread. Remember they didn’t install the barrel the customer did. So answer me how hand tight work like that ?

A few gunsmiths have posted that this is a common thing, when they have the barrel in the lathe and and are test fitting the action on new cut threads it will get stuck and gall the threads. One smith posted not if but when.
 
Mere fact Dan thinks he is arbiter of truth speaks volumes, it’s void of self reflection, or understanding of the world we live in today.
Dude.

You can apply that to the entire fucking world today.
 
IMG_2709.jpeg
 
A few gunsmiths have posted that this is a common thing, when they have the barrel in the lathe and and are test fitting the action on new cut threads it will get stuck and gall the threads. One smith posted not if but when.
I know absolutely nothing about this particular incident, but if stainless was involved I believe it for sure. I've screwed stainless together by hand with lots of never-seize only to have it lock up halfway BY HAND and bring all the threads off with it when finally removed.
 
my only add is that jumping forums to spread the fire is a pure dick move
Beyond that in my book. It sounds like one of the reach around clubs, was caught red handed. I don't know anything about this dust up, but long ago 2 similar events took place. We lost 2 fair size groups, but at the end of the day the Hide was better because of it.
 
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