Maggie’s Star Link

[Hrsmn51]

I had Star Link gen3 installed 6/26/25
DOA on 7/3/25
As of today no response from support as to any resolution or assistance.
Anyone here have any experience with them?
While it worked speed was great. Expensive per my experience.
Not many options in rural Montana
H

 

[Redmanss]

I had Star Link gen3 installed 6/26/25
DOA on 7/3/25
As of today no response from support as to any resolution or assistance.
Anyone here have any experience with them?
While it worked speed was great. Expensive per my experience.
Not many options in rural Montana
H

On a Gen 2 dish for the last three years, love it. I started to get diminished performance, it was pole mounted and I scratch buried the cable in gravel which I think damaged the cable in the thaw/freeze cycle, replaced the cable and back up to greatness again. It's taken blizzards with -37°F temps, golfball hail and everything else the Wyoming prairie throws at it, dish and router (as well as the 18 months on the replacement cable) run just fine.

Check the cable for damage would be my only suggestion, especially where tacked to your house and any sharp bends, or for errant animal damage.

I have no comment about customer service because I've never used it, but I'll fill in: "Did you turn it off and back on again?"

Price wise for $90/mo it beats anything available in this area short of fiber, if can actually find it. I can't.

 

[Gemsbok]

I have to reboot maybe 1x/month when the connection between the router and the computer gets wonky (something about sleep v log off). I just Unplug the power 3x and let it restart.