Re: Bushnell Customer Service Sucks.
<div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: AXEMAN</div><div class="ubbcode-body"><div class="ubbcode-block"><div class="ubbcode-header">Originally Posted By: cardboardkiller</div><div class="ubbcode-body">I had a new in the box rangefinder that I picked up early last year at a major national retailer that never would range beyond 37 yards on even a house. I sent it back to Bushnell and received my paperweight back along with a letter stating they no longer serviced that model and it would be a few hundred dollars for a replacement.
If I can't even buy a new Bushnell product with minimal confidence or an expectation of warranty service on an item that never left my house, I'll pass.
I should've immediately taken the rangefinder back to the store. </div></div>
that is pretty sad. when they could have sent you a new better model and kept a customer. ill keep that in mind when i get to picking out a rangefinder. and ill read the warranty on the spotter before i buy it too </div></div>
I would've been satisfied with, "Your model cost X, we will sell you this/these model(s) to you minus the purchase price of the unit you already bought."
Going by their letter, I would've ended up a couple of hundred dollars over retail on one of their new units, if you factored in the cost of the paperweight I had already purchased.
I had an old Bushnell 1200 yard rangefinder that gave me years and years and miles upon miles of great service. When the 1200 finally crapped out, I'm sure the seals went bad and moisture gathered in the unit, I was dead set on going back with Bushnell based on my previous experience.
A Leica CRF 1600 looks to be just what I need now.